ERP 4213 TEST 1 WITH ALL CORRECT & 100% VERIFIED
ANSWERS|ACTUAL COMPLETE EXAM|ALREADY
GRADED A+
functional structure ✔Correct Answer-purchasing
production
warehouse
sales and marketing
R&D
finance and accounting
HR
information systems
decisions are based off information so....
--> information needs to be: ✔Correct Answer-available
designed
monitored
forecasted
replinished
intelligent business decisions = ___________ + _____________ ✔Correct Answer-structured +
unstructured info
-structured: programmable data and inventory
-unstructured: higher up you are more unstructured info is
--> social media and ad hoc committees =unstruc.
value of information ✔Correct Answer--time (when): current, timely & available
-content (what): reliable, verifiable, relateable, generalizable, acrid, complete, understandable
-form (how): flexible, detailed, presentable
-location (where): accessible and secure
internal and external sources ✔Correct Answer-internal: collected within org usually by
transaction processing system
--> POS system, sales, acct dept, balance sheet
external: collected from sources outside org
--> surveys, news, creditors, vendors, credit score
objective and subjective info ✔Correct Answer-objective: describes something known
subjective: describes something unknown- highest risk attached
information flow ✔Correct Answer-^ upward: internal (employee saw issue in store so she told
manager)
v downward: internal (giving directions)
-> horizontal: internal from 1 dept to another
<- outward: external
Enterprise Systems ✔Correct Answer-integrate functional areas together to support "end-to-end"
process
, ^ increases profitability, productivity, visibility & competitive edge
***most popular = SAP ERP****
business process ✔Correct Answer-organized set of activities that produce a desired set of
outcomes
--> must add more value when working together than would alone
1. trigger-->step1--->step2-->step3-->outcome
production process ✔Correct Answer-make
1. warehouse: request production
2. production: authorize production
3. warehouse: issue raw materials
4. production: create product
5. warehouse: receive finished product
fulfillment process ✔Correct Answer-sell
1. Sales: receive customer purchase order
2. Sales: Create purchase order
3. Warehouse: prepare shipment
4. warehouse: send shipment
5. accounting: create and send invoice
6. accounting: receive pmt
Project Management Process ✔Correct Answer-1. Trigger
-planning
-budgeting
-execution
-settlement
2. Outcome
Asset Management Process ✔Correct Answer-service
1. production: request maintenance
2. Production: authorize maintenance
3. Production: perform maintenance
4. Accounting: settlement
Procurement Process ✔Correct Answer-buy
1. warehouse: request purchase requsition
2. production: create and send purchase order
3. Warehouse: receive materials
4. accounting: receive invoice
5. accounting: send pmt
customer service process ✔Correct Answer-1. sales: request service
2. sales: authorize service
3. Prod: perform service
4. Accounting: settlement
3 tier client architecture ✔Correct Answer-presentation: how you interact with app
application: what you can do in app
data: where data is stored
ANSWERS|ACTUAL COMPLETE EXAM|ALREADY
GRADED A+
functional structure ✔Correct Answer-purchasing
production
warehouse
sales and marketing
R&D
finance and accounting
HR
information systems
decisions are based off information so....
--> information needs to be: ✔Correct Answer-available
designed
monitored
forecasted
replinished
intelligent business decisions = ___________ + _____________ ✔Correct Answer-structured +
unstructured info
-structured: programmable data and inventory
-unstructured: higher up you are more unstructured info is
--> social media and ad hoc committees =unstruc.
value of information ✔Correct Answer--time (when): current, timely & available
-content (what): reliable, verifiable, relateable, generalizable, acrid, complete, understandable
-form (how): flexible, detailed, presentable
-location (where): accessible and secure
internal and external sources ✔Correct Answer-internal: collected within org usually by
transaction processing system
--> POS system, sales, acct dept, balance sheet
external: collected from sources outside org
--> surveys, news, creditors, vendors, credit score
objective and subjective info ✔Correct Answer-objective: describes something known
subjective: describes something unknown- highest risk attached
information flow ✔Correct Answer-^ upward: internal (employee saw issue in store so she told
manager)
v downward: internal (giving directions)
-> horizontal: internal from 1 dept to another
<- outward: external
Enterprise Systems ✔Correct Answer-integrate functional areas together to support "end-to-end"
process
, ^ increases profitability, productivity, visibility & competitive edge
***most popular = SAP ERP****
business process ✔Correct Answer-organized set of activities that produce a desired set of
outcomes
--> must add more value when working together than would alone
1. trigger-->step1--->step2-->step3-->outcome
production process ✔Correct Answer-make
1. warehouse: request production
2. production: authorize production
3. warehouse: issue raw materials
4. production: create product
5. warehouse: receive finished product
fulfillment process ✔Correct Answer-sell
1. Sales: receive customer purchase order
2. Sales: Create purchase order
3. Warehouse: prepare shipment
4. warehouse: send shipment
5. accounting: create and send invoice
6. accounting: receive pmt
Project Management Process ✔Correct Answer-1. Trigger
-planning
-budgeting
-execution
-settlement
2. Outcome
Asset Management Process ✔Correct Answer-service
1. production: request maintenance
2. Production: authorize maintenance
3. Production: perform maintenance
4. Accounting: settlement
Procurement Process ✔Correct Answer-buy
1. warehouse: request purchase requsition
2. production: create and send purchase order
3. Warehouse: receive materials
4. accounting: receive invoice
5. accounting: send pmt
customer service process ✔Correct Answer-1. sales: request service
2. sales: authorize service
3. Prod: perform service
4. Accounting: settlement
3 tier client architecture ✔Correct Answer-presentation: how you interact with app
application: what you can do in app
data: where data is stored
