Running head:“What Makes Zappos the Best Place to Work and Why?
1
What Makes Zappos the Best Place to Work and Why
Organizational Behavior
BUS 322
Strayer University
, “What Makes Zappos the Best Place to Work and Why?
2
Best Place to Work
The Nevada-based company Zapposhas made it’s mark in the online retail industry as a
prominent business. Just like any other major company, they have fundamental driving forces
that have shaped their organizational environment is much more than the universal cafe with
the instantly recognizable green mermaid logo. A healthy organizational environment is a
vital ingredient for the success of a company. Other ingredients include; workforce diversity,
ethics and morality, technological innovation and an ability to compete in the global
marketplace.has aimed to provide a service that allows people to "share great coffee with
friends and help make the world a little better." They also have a strong vision to provide
excellent value to their customers as well as a great working environment for their
employees. They have a robust culture of caring that places great emphasis on the importance
of the people working there.
When asked to rate the company, employees gave an average rating of 3.8 stars out of 5
concerning society and qualities, work/life equalization, senior administration, pay, and
advantages, and professional opportunities. Starbucks is also well-know for its highly
knowledgeable employees. They are the significant assets of the company and are provided
with comprehensive benefits like stock options and retirement accounts. This active
management of human capital translates into highly-rated customer services. They ranked
91st in the 100 best places to work for by Fortune Magazine. Great benefits, employee
empowerment, and amazing corporate culture help to drive efficient management of human
capital at Starbucks.
Competing in a global marketplace
Starbucks Corporation was established in Seattle, Washington, as a coffee company. It
purchases, roasts, and sells whole bean specialty coffees and coffee drinks like lattes,
1
What Makes Zappos the Best Place to Work and Why
Organizational Behavior
BUS 322
Strayer University
, “What Makes Zappos the Best Place to Work and Why?
2
Best Place to Work
The Nevada-based company Zapposhas made it’s mark in the online retail industry as a
prominent business. Just like any other major company, they have fundamental driving forces
that have shaped their organizational environment is much more than the universal cafe with
the instantly recognizable green mermaid logo. A healthy organizational environment is a
vital ingredient for the success of a company. Other ingredients include; workforce diversity,
ethics and morality, technological innovation and an ability to compete in the global
marketplace.has aimed to provide a service that allows people to "share great coffee with
friends and help make the world a little better." They also have a strong vision to provide
excellent value to their customers as well as a great working environment for their
employees. They have a robust culture of caring that places great emphasis on the importance
of the people working there.
When asked to rate the company, employees gave an average rating of 3.8 stars out of 5
concerning society and qualities, work/life equalization, senior administration, pay, and
advantages, and professional opportunities. Starbucks is also well-know for its highly
knowledgeable employees. They are the significant assets of the company and are provided
with comprehensive benefits like stock options and retirement accounts. This active
management of human capital translates into highly-rated customer services. They ranked
91st in the 100 best places to work for by Fortune Magazine. Great benefits, employee
empowerment, and amazing corporate culture help to drive efficient management of human
capital at Starbucks.
Competing in a global marketplace
Starbucks Corporation was established in Seattle, Washington, as a coffee company. It
purchases, roasts, and sells whole bean specialty coffees and coffee drinks like lattes,
