SCMN 2150 EXAM 2 ROBERT
STRAW
As average inventory increases, inventory turns __________
(increase, decrease, or remain constant). - ANSWERS-decreases
As average inventory increases, ICC ______________ (increase,
decrease, or remain constant). - ANSWERS-increases
As inventory turns decrease, days sales on hand _________________
(increase, decrease, or remain constant). - ANSWERS-increases
What is Service Parts Logistics and what does it include? -
ANSWERS-- An industry that supports the overall repair and
maintenance of high value products across their lifecycles.
- SPL includes:
- Parts management, distribution and return
- Parts repair and refurbishment
What are the challenges of Service Parts Logistics? - ANSWERS-
Traditional forecasting concepts and supply chain strategies do not
apply to service parts. Need for rapid repairs, especially in high $$$
equipment scenarios.
, According to Zappos what % of online products ordered are returned?
- ANSWERS-30%
Why should companies focus on returns? - ANSWERS-Because 30%
of what they sell is going to be returned
Reverse Logistics - ANSWERS-The process of planning,
implementing and controlling the efficient, cost-effective flow of
materials, in-process inventory, finished goods and related
information from the point of consumption to the point of origin for
the purpose of recapturing value or proper disposal.
What are four key strategies to manage reverse logistics flows? -
ANSWERS-- Avoidance of returns
- Gatekeeping to limit flows
- Leverage Technology to generate visibility
- Establish centralized facility
What disposition options are available for returned goods to as much
recoup as much value as possible? - ANSWERS-- Resell as is
- Refurbish it
- Cannibalize parts
- Dump it in the landfill
STRAW
As average inventory increases, inventory turns __________
(increase, decrease, or remain constant). - ANSWERS-decreases
As average inventory increases, ICC ______________ (increase,
decrease, or remain constant). - ANSWERS-increases
As inventory turns decrease, days sales on hand _________________
(increase, decrease, or remain constant). - ANSWERS-increases
What is Service Parts Logistics and what does it include? -
ANSWERS-- An industry that supports the overall repair and
maintenance of high value products across their lifecycles.
- SPL includes:
- Parts management, distribution and return
- Parts repair and refurbishment
What are the challenges of Service Parts Logistics? - ANSWERS-
Traditional forecasting concepts and supply chain strategies do not
apply to service parts. Need for rapid repairs, especially in high $$$
equipment scenarios.
, According to Zappos what % of online products ordered are returned?
- ANSWERS-30%
Why should companies focus on returns? - ANSWERS-Because 30%
of what they sell is going to be returned
Reverse Logistics - ANSWERS-The process of planning,
implementing and controlling the efficient, cost-effective flow of
materials, in-process inventory, finished goods and related
information from the point of consumption to the point of origin for
the purpose of recapturing value or proper disposal.
What are four key strategies to manage reverse logistics flows? -
ANSWERS-- Avoidance of returns
- Gatekeeping to limit flows
- Leverage Technology to generate visibility
- Establish centralized facility
What disposition options are available for returned goods to as much
recoup as much value as possible? - ANSWERS-- Resell as is
- Refurbish it
- Cannibalize parts
- Dump it in the landfill
