Part 1: Introduction to Management
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1. Managers and You in the Workplace v v v v v
v Management History Module v v
2. Making Decisions v
Part 1 – Management Practice
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Part 2: Basics of Managing in Today’s Workplace
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3. Managing the External Environment and the Organization’s Culture
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4. Managing in a Global Environment v v v v
5. Managing Diversity v
6. Managing Social Responsibility and Ethics v v v v
7. Managing Change and Disruptive Innovation v v v v
Part 2 – Management Practice
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Part 3: Planning
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8. Planning Work Activities v v
9. Managing Strategy v
,10. Entrepreneurial Ventures v
Part 3 – Management Practice
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Part 4: Organizing
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11. Designing Organizational Structure v v
12. Managing Human Resources v v
13. CreatingandManagingTeams v v v
Part 4 – Management Practice
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Part 5: Leading
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14. Managing Communication v
15. Understanding and Managing Individual Behavior v v v v
16. Motivating Employees v
17. Being an Effective Leader v v v
Part 5 – Management Practice
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Part 6: Controlling
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18. Monitoring and Controlling v v
Planning and Control Techniques Module Managing
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v Operations Module v
Part 6 – Management Practice
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,Management, 14e,GlobalEdition(Robbins/Coulter) Chapter 1 Managers and You in the
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Workplace
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1) Time should be considered a(n)
v resource. v v v v
A) abundant
B) diminishing
C) limited
D) renewable
Answer: C
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Diff: 2
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AACSB: Analytical thinking v v
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your time
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Classification: Concept v
2) One method to become more efficient in managing your time is to
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A) classify each activity or task as A, B, or C v v v v v v v v v
B) schedule more in one day than you can reasonably expect to finish
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C) enlist the aid of a management coach to keep you on task
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D) shorten deadlines so you will be pressed to complete tasks early
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Answer: A
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Diff: 2 v
AACSB: Application of knowledge v v v
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your time
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Classification: Concept v
3) Technology makes it easier to stay connected but v . v v v v v v v
A) there is always the risk of security breaches and the theft of information necessary for good time
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management practices
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B) it raises expectations on the part of those to whom we are connected
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C) technology fails, batteries lose power, and their effectiveness wanes
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D) it also presents constant distractions, making it difficult to stayontask
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Answer: D
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Diff: 2 v
AACSB: Reflective thinking v v
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your time
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Classification: Critical thinking v v
, 4) In today's workplace,
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A) women are more likely than men to be promoted into management
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B) many employees perform work that in the past was considered managerial activities
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C) women tend to be more effective supervisors than men
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D) most organizations have eliminatedthe title ofmanager
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Answer: B
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Diff: 2 v
AACSB: Reflective thinking v v
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your time
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Classification: Concept v
5) Because this is her first job, Melanie was unclear about what managers actually do.
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Fortunately her training materials explained that a manager's job focuses on
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A) performing clerical duties v v
B) personal achievement v
C) helping others accomplish their work goals
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D) supervising groupsratherthanindividualemployees v v v v v
Answer: C
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Diff: 2 v
AACSB: Analytical thinking; Application of knowledge
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Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your time
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Classification: Application v
6) An individual who works with and through other people by coordinating their work activities in
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order to accomplish organizational goals is
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A) an assembly line worker
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B) a laborer
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C) a manager
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D) asalesperson
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Answer: C
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vDiff: 1 v
AACSB: Reflective thinking v v
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your time
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Classification: Concept v