CPI Certification Test Questions and
Answers8
3 steps for facilitating through lecture - ANSWERS -1. term
2. definition
3. example ( mine and participants)
3 steps for facilitating through activities - ANSWERS -1. demonstrate/describe
2. participate/practice
3. explain/expand
ways to respond to participants questions - ANSWERS -redirect
deflect
give a rational response
parking lot
ways to maintain safety during training - ANSWERS -following due care guidelines
training room considerations-enough space, safe, discuss personal injuries
practicing of physicals
why do we use non violent crisis intervention - ANSWERS -to promote the care, welfare, safety,
and security of all of our students
4 Behavior Levels - ANSWERS -1. Anxiety
2.Defensive
, 3. Acting Out Person
4. Tension Reduction
Staff Attitude and Approach to Anxiety - ANSWERS -Be Supportive
an emphatic non-judgemental attempt to alleviate anxiety
Staff Attitude and Approach to Defensive - ANSWERS -directive-attempt to control the situation
and begin to set limits
Staff Attitude and Approach Acting Out Person - ANSWERS -non-violent physical crisis
intervention
Staff Attitudes for Tension Reduction - ANSWERS -therapeutic rapport decrease in energy
regaining of rationality
integrated Experience - ANSWERS -we can set the tone for whether or not the behavior
escalates or de-escalates
non-verbal-proxemics (personal space) - ANSWERS -area surrounding your body considered an
extension of self. 1 1/2 to 3 feet (typically) culture, height, gender, age, status, appearance, and
familiarity.
kinesics (body language) - ANSWERS -non-verbal message transmitted by motion and body
posture. Factors: eye contact, facial expressions send a very strong message gestures, how we
stand
(stance) hands
3 reasons for using the CPI supportive stance - ANSWERS -safety
less threatening
Answers8
3 steps for facilitating through lecture - ANSWERS -1. term
2. definition
3. example ( mine and participants)
3 steps for facilitating through activities - ANSWERS -1. demonstrate/describe
2. participate/practice
3. explain/expand
ways to respond to participants questions - ANSWERS -redirect
deflect
give a rational response
parking lot
ways to maintain safety during training - ANSWERS -following due care guidelines
training room considerations-enough space, safe, discuss personal injuries
practicing of physicals
why do we use non violent crisis intervention - ANSWERS -to promote the care, welfare, safety,
and security of all of our students
4 Behavior Levels - ANSWERS -1. Anxiety
2.Defensive
, 3. Acting Out Person
4. Tension Reduction
Staff Attitude and Approach to Anxiety - ANSWERS -Be Supportive
an emphatic non-judgemental attempt to alleviate anxiety
Staff Attitude and Approach to Defensive - ANSWERS -directive-attempt to control the situation
and begin to set limits
Staff Attitude and Approach Acting Out Person - ANSWERS -non-violent physical crisis
intervention
Staff Attitudes for Tension Reduction - ANSWERS -therapeutic rapport decrease in energy
regaining of rationality
integrated Experience - ANSWERS -we can set the tone for whether or not the behavior
escalates or de-escalates
non-verbal-proxemics (personal space) - ANSWERS -area surrounding your body considered an
extension of self. 1 1/2 to 3 feet (typically) culture, height, gender, age, status, appearance, and
familiarity.
kinesics (body language) - ANSWERS -non-verbal message transmitted by motion and body
posture. Factors: eye contact, facial expressions send a very strong message gestures, how we
stand
(stance) hands
3 reasons for using the CPI supportive stance - ANSWERS -safety
less threatening
