Page 1 of 102
USPS Exam 421 Window Clerk QUESTIONS AND
CORRECT DETAILED SOLUTIONS JUST RELEASED
THIS YEAR
Question: Items sent within the US APO, FPO, UN, and its territories and possessions. - CORRECT
ANSWER✔✔Domestic mail
Question: sets forth the policies, regulations and procedures governing domestic mail -
CORRECT ANSWER✔✔DMM- Domestic Mail Manual
Question: End to end process to ensure mail is collected, distributed and delivered the type of
clock the usps runs on - CORRECT ANSWER✔✔24 hour clock
Question: sets forth policies, regulations, and procedures governing international mail -
CORRECT ANSWER✔✔IMM- International Mail Manual
Question: contains policies and procedures for administrative ad support functions within the
postal service - CORRECT ANSWER✔✔ASM- Administrative Support Manual
, Page 2 of 102
Question: all manuals are found on line via? - CORRECT ANSWER✔✔Policy Net
Question: Guarantees overnight or next day delivery
$100 insurance and
free tracking - CORRECT ANSWER✔✔Express Mail
Question: Premier Shipping service of the USPS - CORRECT ANSWER✔✔Express Mail
Question: °Fast and affordable
°max 70lbs
°$50 insurance another premier shipping service of the USPS
°2-3 DAYS delivery - CORRECT ANSWER✔✔Priority Mail
Question: Bulk mail usually handled at distribution centers - CORRECT ANSWER✔✔Parcel Select
Question: Merchant pays postal fee returning merchandise bulk parcel return product -
CORRECT ANSWER✔✔Parcel Return Services
Question: -First class mail
, Page 3 of 102
-Periodicals
-Standard mail
-Package services mail
-standard post(retail mail, books)
-media mail(books, film, manuscripts, sound recordings, computer media
-library mail
-Extra services - CORRECT ANSWER✔✔Mailing services
Question: Proof of Mailing w/ Certificate of Mailing and Certified Mail
Protection in transit with Insured mail and Registered mail
Confirmation of Delivery with COD
Delivery Confirmation
Signature Confirmation
Restricted Delivery
Return Receipt and Return Return Receipt of Merchandise
Merchandise Return - CORRECT ANSWER✔✔Extra Services
Question: proof of mailing uses PS Form 3800 - CORRECT ANSWER✔✔Certified Mail
, Page 4 of 102
Question: -PS Form 3813(black) $200 or less, no signature of receipt
-PDT Form 3813-p(blue) $200 to $5000, requires signatures - CORRECT ANSWER✔✔Insured
Mail
Question: Provides date and time of delivery, free when you purchase Priority mail now called
USPS Tracking - CORRECT ANSWER✔✔Delivery Confirmation
Question: POM - CORRECT ANSWER✔✔Postal Operations Manual
Question: Official Source for updates and updated bi-weekly - CORRECT ANSWER✔✔Postal
bulletin
Question: Does this package contain anything liquid, fragile, potentially hazardous' such as/like
perfume or lithium batteries? - CORRECT ANSWER✔✔6 Part of HAZMAT question
Question: Tells you when and how to display the POW flag - CORRECT ANSWER✔✔Postal
Bulletin
Question: POW - CORRECT ANSWER✔✔Prisoner of War
USPS Exam 421 Window Clerk QUESTIONS AND
CORRECT DETAILED SOLUTIONS JUST RELEASED
THIS YEAR
Question: Items sent within the US APO, FPO, UN, and its territories and possessions. - CORRECT
ANSWER✔✔Domestic mail
Question: sets forth the policies, regulations and procedures governing domestic mail -
CORRECT ANSWER✔✔DMM- Domestic Mail Manual
Question: End to end process to ensure mail is collected, distributed and delivered the type of
clock the usps runs on - CORRECT ANSWER✔✔24 hour clock
Question: sets forth policies, regulations, and procedures governing international mail -
CORRECT ANSWER✔✔IMM- International Mail Manual
Question: contains policies and procedures for administrative ad support functions within the
postal service - CORRECT ANSWER✔✔ASM- Administrative Support Manual
, Page 2 of 102
Question: all manuals are found on line via? - CORRECT ANSWER✔✔Policy Net
Question: Guarantees overnight or next day delivery
$100 insurance and
free tracking - CORRECT ANSWER✔✔Express Mail
Question: Premier Shipping service of the USPS - CORRECT ANSWER✔✔Express Mail
Question: °Fast and affordable
°max 70lbs
°$50 insurance another premier shipping service of the USPS
°2-3 DAYS delivery - CORRECT ANSWER✔✔Priority Mail
Question: Bulk mail usually handled at distribution centers - CORRECT ANSWER✔✔Parcel Select
Question: Merchant pays postal fee returning merchandise bulk parcel return product -
CORRECT ANSWER✔✔Parcel Return Services
Question: -First class mail
, Page 3 of 102
-Periodicals
-Standard mail
-Package services mail
-standard post(retail mail, books)
-media mail(books, film, manuscripts, sound recordings, computer media
-library mail
-Extra services - CORRECT ANSWER✔✔Mailing services
Question: Proof of Mailing w/ Certificate of Mailing and Certified Mail
Protection in transit with Insured mail and Registered mail
Confirmation of Delivery with COD
Delivery Confirmation
Signature Confirmation
Restricted Delivery
Return Receipt and Return Return Receipt of Merchandise
Merchandise Return - CORRECT ANSWER✔✔Extra Services
Question: proof of mailing uses PS Form 3800 - CORRECT ANSWER✔✔Certified Mail
, Page 4 of 102
Question: -PS Form 3813(black) $200 or less, no signature of receipt
-PDT Form 3813-p(blue) $200 to $5000, requires signatures - CORRECT ANSWER✔✔Insured
Question: Provides date and time of delivery, free when you purchase Priority mail now called
USPS Tracking - CORRECT ANSWER✔✔Delivery Confirmation
Question: POM - CORRECT ANSWER✔✔Postal Operations Manual
Question: Official Source for updates and updated bi-weekly - CORRECT ANSWER✔✔Postal
bulletin
Question: Does this package contain anything liquid, fragile, potentially hazardous' such as/like
perfume or lithium batteries? - CORRECT ANSWER✔✔6 Part of HAZMAT question
Question: Tells you when and how to display the POW flag - CORRECT ANSWER✔✔Postal
Bulletin
Question: POW - CORRECT ANSWER✔✔Prisoner of War