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When a family is being interviewed regarding a provision of services, the first course of ac on
should be to: -
1. discuss the healthcare organiza on's rate structure
2. inquire about the poten al care recipient's needs
3. give tour of the healthcare organiza on
4. talk about the healthcare organiza on's strengths compared to the compe on's
2. inquire about the poten al care recipient's needs
When marke ng a healthcare organiza on, the market is considered to be all of the individuals:
1. living within an established radius of the healthcare organiza on
2. enrolled in the Medicaid or Medicare programs
3. with a demand for their service of product
4. discharging from an acute care hospital
3. with a demand for their service of product
Ethics are the beliefs or a(tudes that make up which kind of organiza onal values?
1. Humanitarian
2. Religious
3. Moral
4. Civic
3. Moral
A cogni ve care recipient, whose spouse is living, does not have an advance direc ve or a Do
Not Resuscitate (DNR) order. The care recipient's daughter has financial Power of A4orney, and
the son has Healthcare of Power of A4orney. A DNR order can be authorized by the:
1. care recipient's son
2. care recipient
3. care recipient's spouse
4. physician
1. care recipient's son
,Establishing and Implemen ng policies regarding the management and opera ons of a
healthcare organiza on is the responsibility of the:
1. department managers
2. chief execu ve officer
3. care recipient
4. governing body
2. chief execu ve officer
All employees in a healthcare organiza on should be working toward the organiza on's
purpose, which described in the healthcare organiza on's:
1. ar cles of incorpora on
2. governance body
3. organiza on charts
4. mission statement
4. mission statement
PRN means:
1. administer as necessary
2. pain reducing narco cs
3. dispense at bed me
4. care recipient refusal and noted
1. administer as necessary
Changing a bathing schedule to meet the care recipient's me preference is an example of:
1. permanent assignment
2. person-centered care
3. green living
4. me management
2. person-centered care
Mrs. J has completed a Do Not Resuscitate (DNR) form. A friend of hers comes to the office,
upset that Mrs. J has chosen to have a DNR, and asks for a copy of the DNR to discuss it with
Mrs. J. The staff should:
1. not release the DNR because it cannot be changed once it has been signed 2. call Mrs. J's
physician to release the form to the visitor
3. release the form so the friend can help Mrs. J understand the DNR
4. not release the form because of confiden ality
4. not release the form because of confiden ality
,Care recipients who elect to receive hospice benefits should receive:
1. pain relief and symptom management
2. no ce that their stay can con nue for a maximum of six months
3. addi onal life-sustaining services that are covered by Medicare
4. priority admission to an acute-care hospital
3. addi onal life-sustaining services that are covered by Medicare
One of the most commonly diagnosed mental illnesses in the elderly is:
1. depression
2. obsessive-compulsive disorder
3. schizophrenia
4. paranoia
1. Depression
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) ensures a care
recipient's right to:
1. select and change their personal physician
2. request restric ons on certain uses and disclosures of personal health informa on
3. select treatment op ons based on religious preference
4. designate who can make decisions on their behalf
2. request restric ons on certain uses and disclosures of personal health informa on
Larry is a care recipient at a healthcare organiza on. He has told several care recipients he has
cancer. Another care recipient comes to the office to learn more about Larry's situa on.
Regarding Larry's personal informa on, staff:
1. must tell Larry not to discuss his condi on with anyone but the physician
2. may not discuss Larry's situa on without his permission
3. must explain to Larry about keeping his medical informa on confiden al
4. can talk about Larry's situa on to other care recipients
2. may not discuss Larry's situa on without his permission
Which of the following statements about care recipient needs is most accurate?
1. Most care recipients need to adjust to placement in a healthcare organiza on and to adapt to
the rou nes and pa4erns of the healthcare organiza on
2. The care recipient's needs are iden fied through a review of the care recipient's physical,
mental, and emo onal history
3. The healthcare organiza on must seek to collaborate informa on provided by the care
recipient, since people tend to overlook their own shortcomings
, 4. Factors to be considered in iden fying care recipient needs include former occupa on, leisure
ac vi es, and cultural factors
2. The care recipient's needs are iden fied through a review of the care recipient's physical,
mental, and emo onal history
Hospice care is usually provided to those care recipients determined to be terminally ill and who
have approximately how long to live?
1. 1 month '
2. 3 months
3. 6 months
4. 12 months
3. 6 months
An individual that a person can designate to make complex healthcare decisions on their behalf
is known as a:
1. personal representa ve
2. proxy decision maker
3. surrogate decision maker
4. legal representa ve
4. legal representa ve
Alterna ves to an advance direc ve include a:
1. living will, Healthcare Power of A4orney, and Do Not Resuscitate (DNR) order
2. Durable Power of A4orney, last will and testament, and living trust
3. right of survivorship, Do Not resuscitate (DNR) order, and appointment of executor
4. living trust, living will, and medical order for life-sustaining treatment
1. living will, Healthcare Power of A4orney, and Do Not Resuscitate (DNR) order
A symptom of dehydra on is:
1. difficulty walking
2. diarrhea
3. vomi ng
4. poor skin turgor
4. poor skin turgor
One goal of effec ve demen a care is to:
1. protect care recipients from all safety hazards regardless of abili es and needs
2. treat all care recipients the same to avoid favori sm and prevent staff from ge(ng too close