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ORIGINAL
A requirement for any profession is a:
a) Code of Ethics
b) Management plan
c) Chief Executive Officer
d) Daily Activity Report
a) Code of Ethics
Which one of the guidelines for covert operations should not be employed?
a) Require daily reports and summaries
b) Laws may be broken if it aids the investigation
c) Insist that no person be subjected to entrapment
d) Be clear as to the scope of the investigation
b) Laws may be broken if it aids the investigation
Workplace violence is defined as any behavior in a work environment that a reasonable person finds
what?
a. Intimidating
b. Threatening
c. Violent
d. All of the above
d. All of the above
,The Federal Bureau of Investigation characterizes workplace violence into how many broad types?
a. Four
b. Five
c. Three
d. Two
a. Four
Which of the following is not an example of abusive behavior?
a. Verbal abuse
b. Harassing communications
c. Simple assault
d. Threats
c. Simple assault
According to the Employment Law Alliance study conducted in 2007, how many workers have been
victims of abuse at work?
a. Nearly a third
b. Nearly a half
c. Nearly two thirds
d. Almost all
b. Nearly a half
Fill in the blank: Violence is the _______ leading cause of death in the workplace.
a. Sixth
,b. Third
c. First
d. Fourth
b. Third
According to the FBI, what are the four broad types of workplace violence?
Criminal acts
Customer/Client/Patient violence
Worker-on-Worker violence
Violence steming from a personal relationship
Define workplace violence:
Any behavior that creates a work environment that a reasonable person would find intimidating,
threatening, violent, or abusive, regardless of whether the behavior may affect a person's psychological
or physical well-being.
Between 1995 and 2010, hospital and healthcare facilities experienced ______ assaults, rapes, or
homicides / _____ occurring since 2007.
a.
b.
c.
d.
b.
The US Department of Labor reports that nearly _______ million American workers report having been
victims of workplace violence each year.
, a. 1
b. 2
c. 3
d. 4
b. 2
In 1996 what organization introduced "Healthcare Guidelines for Preventing Workplace Violence for
Healthcare and Social Service Workers?
a. DHS
b. NFPA
c. TJC
d. OSHA
d. OSHA
The five elements of a workplace violence prevention program:
1. Management commitment & employee involvement
2. Detailed worksite analysis
3. Hazard prevention & control process
4. Safety & health training
5. Proper recordkeeping & program evaluation
What is critical for the success of the workplace violence prevention program?
a. Worksite analysis, proper documentation, recordkeeping
b. Proper documentation, recordkeeping, annual program evaluation
c. Proper documentation, annual program evaluation, safety & health training
d. Worksite analysis, Hazard prevention, annual program evaluation