MISY 5330 final review
Data center management, network engineers, and help desk personnel are all examples of roles that
would fall under: - Answer-Operations and Technical Support
What is an example of an infrastructure service metric that can be used to formally measure services
levels? - Answer-The percentage of time that systems have unscheduled downtime
An advantage to managing IT in a health care organization with a decentralized structure is: - Answer-
Innovative use of information systems
Managing contracts with vendors, and developing and monitoring the IT budget are all tasks that are
likely be performed by: - Answer-IT Administration
According to Agarwal and Sambamurthy, what core IT process involves identifying new ways for IT to
improve business operations and ensure that IT investments deliver value? - Answer-Value Innovation
An IT professional that would be responsible for identifying information system needs and problems,
evaluating workflow, and determining strategies for optimizing the use and effectiveness of particular
systems is a: - Answer-System Analysis
IT staff and services that are organized to support a particular application such as a billing system or
clinical area are structured according to? - Answer-Product Lines
Asking questions such as 'To what degree are IT strategies well aligned with the organization's overall
strategic goals?' are related to what key area of evaluating IT effectiveness? - Answer-Governance
, A member of the IT team that is concerned with leading clinical information system initiatives is likely
the: - Answer-CMI0
The development of an organization's strategy has two major components known as: - Answer-
Formulation and Implementation
What term refers to broad properties of the organization's infrastructure such as reliability and agility? -
Answer-Characteristics
What vector of IT strategy development can be highly speculative and may not require any immediate
action? - Answer-Assessment of strategic trajectories
What is an objective of the IT strategic planning process? - Answer-All of the Above
The IT asset is composed of what four components? - Answer-Applications, infrastructure, data, and IT
staff
The determination of the basic long-term goals and objectives of an organization, the adoption of the
course of action, and the allocation of resources necessary to carry out those actions is known as: -
Answer-Strategy
What process centers on discussions of ideas and issues that lead to the determination of goals and
initiatives and the definition of organizational capabilities and competencies needed to implement these
goals and initiatives? - Answer-Strategic Thinking
Foundation replacement should only occur under what circumstances? - Answer-All of the Above
What source of advantage is realized when IT is used to monitor an organization's plans, operations, and
environment? - Answer-Rapid and accurate provision of critical data
Data center management, network engineers, and help desk personnel are all examples of roles that
would fall under: - Answer-Operations and Technical Support
What is an example of an infrastructure service metric that can be used to formally measure services
levels? - Answer-The percentage of time that systems have unscheduled downtime
An advantage to managing IT in a health care organization with a decentralized structure is: - Answer-
Innovative use of information systems
Managing contracts with vendors, and developing and monitoring the IT budget are all tasks that are
likely be performed by: - Answer-IT Administration
According to Agarwal and Sambamurthy, what core IT process involves identifying new ways for IT to
improve business operations and ensure that IT investments deliver value? - Answer-Value Innovation
An IT professional that would be responsible for identifying information system needs and problems,
evaluating workflow, and determining strategies for optimizing the use and effectiveness of particular
systems is a: - Answer-System Analysis
IT staff and services that are organized to support a particular application such as a billing system or
clinical area are structured according to? - Answer-Product Lines
Asking questions such as 'To what degree are IT strategies well aligned with the organization's overall
strategic goals?' are related to what key area of evaluating IT effectiveness? - Answer-Governance
, A member of the IT team that is concerned with leading clinical information system initiatives is likely
the: - Answer-CMI0
The development of an organization's strategy has two major components known as: - Answer-
Formulation and Implementation
What term refers to broad properties of the organization's infrastructure such as reliability and agility? -
Answer-Characteristics
What vector of IT strategy development can be highly speculative and may not require any immediate
action? - Answer-Assessment of strategic trajectories
What is an objective of the IT strategic planning process? - Answer-All of the Above
The IT asset is composed of what four components? - Answer-Applications, infrastructure, data, and IT
staff
The determination of the basic long-term goals and objectives of an organization, the adoption of the
course of action, and the allocation of resources necessary to carry out those actions is known as: -
Answer-Strategy
What process centers on discussions of ideas and issues that lead to the determination of goals and
initiatives and the definition of organizational capabilities and competencies needed to implement these
goals and initiatives? - Answer-Strategic Thinking
Foundation replacement should only occur under what circumstances? - Answer-All of the Above
What source of advantage is realized when IT is used to monitor an organization's plans, operations, and
environment? - Answer-Rapid and accurate provision of critical data
