QUESTIONS WITH SOLUTIONS MARKED A+
✔✔Consumer demand should drive activity across the supply chain. - ✔✔True
✔✔The three flows of SCM - ✔✔back and forth flows:
-product/deliver the product
-information/share the information
-money/financial resources/show me the money
✔✔Flow of supply chain that creates visibilty - ✔✔share the information
✔✔Flow of a supply chain that drives utility - ✔✔deliver the product
✔✔Flow of a supply chain that releases funds - ✔✔show me the money
✔✔Supply chain management entails both strategy and key processes. These
interrelated components include: - ✔✔essential processes:
-plan (how much? when and where will we make & deliver?)
-buy (focuses on what needs to be procured?)
-make (production and assembly; inputs to outputs)
-move/deliver (logistics and fulfillment)
-service (after customer buys product)
✔✔Cross-Chain alignment - ✔✔-simple system
-process excellence - coordinate inside organization
-integration excellence - coordinate first tier suppliers & customers
-channel excellence - develop systems and processes with key customers and suppliers
-synchronized system - the GOAL
✔✔SCM involves - ✔✔all the activities that take place to get a product in your hands -
from the time of raw materials extraction to the minute you pull out your credit card and
take the final product home.
✔✔What are some challenges of SCM? - ✔✔-product life cycles are shrinking
-customers want customized products
-competition is intensifying
, -companies have to be much more efficient
✔✔What are the 7 principles of SCM? - ✔✔-Principle 1: Segment customers based on
the service needs of distinct groups and adapt the supply chain to serve these
segments profitably.
-Principle 2: Customize the logistics network to the service requirements and profitability
of customer segments.
-Principle 3: Listen to market signals and align demand planning accordingly across the
supply chain, ensuring consistent forecasts and optimal resource allocation.
-Principle 4: Differentiate product closer to the customer and speed conversion across
the supply chain.
-Principle 5: Manage sources of supply strategically to reduce the total cost of owning
materials and services.
-Principle 6: Develop a supply chain-wide technology strategy that supports multiple
levels of decision making and gives a clear view of the flow of products, services, and
information.
-Principle 7: Adopt supply chain channel-spanning performance measures to gauge
collective success in reaching the end-user effectively and efficiently.
✔✔What are some benefits of SCM? - ✔✔-product availability
-fulfillment accuracy
-the seven rights
✔✔What are the types of product availibility? - ✔✔-form utility
-time utility
-place utility
✔✔Form utility - ✔✔what I want
✔✔Time utility - ✔✔when I want it
ex: sun screen
✔✔Place utility - ✔✔-utility created by making a product available at a location where
customers wish to purchase it
-where I want it
✔✔SCM synchronization helps participants: - ✔✔-develop collaborative relationships
-create optimal product flows
-drive out cost and achieve efficiency
-adapt to change
-make money
✔✔Node - ✔✔-a fixed point in a supply chain where value added processes take place
-goods are processed, transformed, mixed, held, or sold here