PGA PGM 3.0 Level 3 – Food and Beverage Control Practice
Questions | Verified Exam Prep | Latest 2025/2026 Update |
A+ Study Guide
Recommended guideline a manager should use if an employee's performance differs
from the expected? - correct answerAddress and find mutual agreement
How should resources be allocated to avoid overwhelming a performer? - correct
answerMake them aware of what is available
What should a manager do when a performer has difficulty recognizing when to act on a
specific task? - correct answerTake a specific direction
A team member sets the holes correctly and is assigned this task routinely. What is the
result of this? - correct answerReinforced the desired outcome
How should the GM use significant work when telling the merchandiser to spot audit
due to shrinkage? - correct answerExplain feedback and consequences
How can managers communicate that they want to work with the performer to ensure
success? - correct answerFeedback is clear
What guidelines apply when a manager uses the supporting strategy? - correct
answerCapable and motivated
What guideline is used with the convincing strategy because the employee is resistant?
- correct answerHelp overcome resistance and give resources to do the job
What strategy is used by the head pro when requested solutions by his assistant? -
correct answerSupporting
What strategy is used with employees who are experienced but unwilling? - correct
answerInvolving
What action increases the chances of finding a solution that satisfies all parties? -
correct answerAddress the problem early
During joint problem solving, why is it important to state the problem in relation to the
expectations? - correct answerTo avoid blame
What manager behavior is appropriate during termination? - correct answerConsiderate,
clear, decisive
,F&B uses internal control to keep the operation functioning smoothly; what are the
characteristics? - correct answerMeasure, evaluate, act
What is food cost control? - correct answerManagement and procedures to regulate
costs
What is the most important consideration when forecasting number of staff and
scheduling? - correct answerProvide the service, minimal payroll
Which condition enhances the benefits of mental practice? - correct answerCognitive
hypothesis
What is an effective means to help a beginner use motor imagery to improve? - correct
answerCombine with physical performance
What optimizes performance when combining mental and physical practice? - correct
answerRecall past shots, execute prior memory
What conditions lead to greater learning transfer? - correct answerSame/similar
conditions
What approach is recommended to optimize learning transfer of a golf skill? - correct
answerTransfer skill at similar level in transfer learning
What are two major ways to structure swing change movements through rehearsal? -
correct answerSkills practice and transfer practice
What should a coach do when a student gets mad a swing change does not work? -
correct answerAccept blame, remind them they agreed to it
What step in pre shot routine is helpful to a player who wants to trust their swing? -
correct answerPositive self-talk
What are the benefits of an effective pre shot routine? - correct answerStay in the
present, prepare, manage emotions
What is recommended immediately after a poor shot is hit? - correct answerIdentify the
flaw
What pre shot routine problem could cause a poor shot outcome? - correct answerLie,
distance, club
How should players use the post shot routine to achieve focus on playing the game? -
correct answerAccept it, ask why
, Why is it important to have similarly skilled players in group instruction? - correct
answerMore likely to benefit
How should teachers respond to lessons getting off track? - correct
answerAccommodate changes and meet challenges
What is the purpose of golf instruction from a long-term lesson plan? - correct
answerGoals that translate to performance
What role should technology play with ball flight while teaching a lesson? - correct
answerAssist in identifying the error
How can a teacher use technology to help identify losing the lag too soon? - correct
answer3D pressure plates
What data describes the launch of the ball? - correct answerSpin axis, spin rate, launch,
direction, speed, smash
Which analytic technique pays the biggest dividend in improving teaching? - correct
answerSystematic observation
What do routines allow teachers to focus on in the lesson? - correct answerFewer
decisions and focus on learning
What is overlooked by teaching pros when building a teaching business? - correct
answerThe value of their teaching program
What is the difference between a family with small kids and an electronic user? - correct
answerGrowing the teaching business, promote yourself
What is the most beneficial in helping the teacher determine the starting point for on
course instruction with an experienced student? - correct answerSkill level, blanks in
their game
What lie should the suspension point be constant? - correct answerBall below feet
What is the anticipated result of an effective fitting? - correct answerMatch the clubs to
the player, eliminate ball flight variable
How should the complexity of the task be handled if the performer is learning something
new? - correct answerSimple, then add more complexity
What element of the performance system describes the job task? - correct
answerPerformance expectations
Questions | Verified Exam Prep | Latest 2025/2026 Update |
A+ Study Guide
Recommended guideline a manager should use if an employee's performance differs
from the expected? - correct answerAddress and find mutual agreement
How should resources be allocated to avoid overwhelming a performer? - correct
answerMake them aware of what is available
What should a manager do when a performer has difficulty recognizing when to act on a
specific task? - correct answerTake a specific direction
A team member sets the holes correctly and is assigned this task routinely. What is the
result of this? - correct answerReinforced the desired outcome
How should the GM use significant work when telling the merchandiser to spot audit
due to shrinkage? - correct answerExplain feedback and consequences
How can managers communicate that they want to work with the performer to ensure
success? - correct answerFeedback is clear
What guidelines apply when a manager uses the supporting strategy? - correct
answerCapable and motivated
What guideline is used with the convincing strategy because the employee is resistant?
- correct answerHelp overcome resistance and give resources to do the job
What strategy is used by the head pro when requested solutions by his assistant? -
correct answerSupporting
What strategy is used with employees who are experienced but unwilling? - correct
answerInvolving
What action increases the chances of finding a solution that satisfies all parties? -
correct answerAddress the problem early
During joint problem solving, why is it important to state the problem in relation to the
expectations? - correct answerTo avoid blame
What manager behavior is appropriate during termination? - correct answerConsiderate,
clear, decisive
,F&B uses internal control to keep the operation functioning smoothly; what are the
characteristics? - correct answerMeasure, evaluate, act
What is food cost control? - correct answerManagement and procedures to regulate
costs
What is the most important consideration when forecasting number of staff and
scheduling? - correct answerProvide the service, minimal payroll
Which condition enhances the benefits of mental practice? - correct answerCognitive
hypothesis
What is an effective means to help a beginner use motor imagery to improve? - correct
answerCombine with physical performance
What optimizes performance when combining mental and physical practice? - correct
answerRecall past shots, execute prior memory
What conditions lead to greater learning transfer? - correct answerSame/similar
conditions
What approach is recommended to optimize learning transfer of a golf skill? - correct
answerTransfer skill at similar level in transfer learning
What are two major ways to structure swing change movements through rehearsal? -
correct answerSkills practice and transfer practice
What should a coach do when a student gets mad a swing change does not work? -
correct answerAccept blame, remind them they agreed to it
What step in pre shot routine is helpful to a player who wants to trust their swing? -
correct answerPositive self-talk
What are the benefits of an effective pre shot routine? - correct answerStay in the
present, prepare, manage emotions
What is recommended immediately after a poor shot is hit? - correct answerIdentify the
flaw
What pre shot routine problem could cause a poor shot outcome? - correct answerLie,
distance, club
How should players use the post shot routine to achieve focus on playing the game? -
correct answerAccept it, ask why
, Why is it important to have similarly skilled players in group instruction? - correct
answerMore likely to benefit
How should teachers respond to lessons getting off track? - correct
answerAccommodate changes and meet challenges
What is the purpose of golf instruction from a long-term lesson plan? - correct
answerGoals that translate to performance
What role should technology play with ball flight while teaching a lesson? - correct
answerAssist in identifying the error
How can a teacher use technology to help identify losing the lag too soon? - correct
answer3D pressure plates
What data describes the launch of the ball? - correct answerSpin axis, spin rate, launch,
direction, speed, smash
Which analytic technique pays the biggest dividend in improving teaching? - correct
answerSystematic observation
What do routines allow teachers to focus on in the lesson? - correct answerFewer
decisions and focus on learning
What is overlooked by teaching pros when building a teaching business? - correct
answerThe value of their teaching program
What is the difference between a family with small kids and an electronic user? - correct
answerGrowing the teaching business, promote yourself
What is the most beneficial in helping the teacher determine the starting point for on
course instruction with an experienced student? - correct answerSkill level, blanks in
their game
What lie should the suspension point be constant? - correct answerBall below feet
What is the anticipated result of an effective fitting? - correct answerMatch the clubs to
the player, eliminate ball flight variable
How should the complexity of the task be handled if the performer is learning something
new? - correct answerSimple, then add more complexity
What element of the performance system describes the job task? - correct
answerPerformance expectations
