Operations mManagement mCreating
mValue mAlong mthe mSupply mChain, m11th
mEdition m(Russell)
Verified mChapters m1 m- m17, mComplete
Operations mManagement mCreating mValue mAlong mthe mSupply mChain
,TABLE MOF MCONTENTS
1 mIntroduction mto mOperations mand mSupply mChain mManagement m
2 mQuality mManagement m
3 mStatistical mProcess mControl m
S3 mOperational mDecision-Making mTools: mAcceptance mSampling
4 mProduct mDesign m
5 mService mDesign m
6 mProcesses mand mTechnology m
7 mCapacity mand mFacilities mDesign
S7 mOperational mDecision-Making mTools: mFacility mLocation mModels m
8 mHuman mResources m
S8 mOperational mDecision-Making mTools: mWork mMeasurement m
9 mProject mManagement
10 mSupply mChain mManagement mStrategy mand mDesign m
11 mGlobal mSupply mChain mProcurement mand mDistribution m
S11 mOperational mDecision-Making mTools: mTransportation mand mTransshipment mModels m
12 mForecasting m
13 mInventory mManagement m
S13 mOperational mDecision-Making mTools: mSimulation m
14 mSales mand mOperations mPlanning m
S14 mOperational mDecision-Making mTools: mLinear mProgramming m
15 mResource mPlanning mSystems m
16 mLean mProduction mSystems m
17 mScheduling m
Operations mManagement mCreating mValue mAlong mthe mSupply mChain
, Operations mManagement mCreating mValue mAlong mthe mSupply mChain
m11th mEditionmRoberta mS. mRussell, mBernard mW. mTaylor
Concept mCheck mQuestions mfor mLearning mObjectives
Chapter m1 m– mIntroduction mto mOperations mand mSupply mChain mManagement
The mOperations mFunction
1. The moperations mfunction minteracts mwith
a. Marketing
b. Suppliers
c. Human mresources
d. Finance
e. All mof mthe mabove
Difficulty:
mEasy
mAnswer: md
2. Operations mis moften mdescribed mas
a. the mcreative mcore mof man morganization
b. a mtransformation mprocess
c. the msource mof mfirm mprofitability
d. all mof mthe mabove
Difficulty:
mEasy
mAnswer: mb
The mEvolution mof mOperations mand mSupply mChain mManagement
1. m helped mto menable mthe mIndustrial mRevolution.
a. Linear mprogramming
b. Quality mcircles
c. Interchangeable mparts
d. The mInternet
Difficulty:
mEasy
mAnswer: mc
2. The mPrinciples mof mScientific mManagement mwere mproposed mby
a. Adam mSmith
b. Henry mFord
c. Frederick mTaylor
Operations mManagement mCreating mValue mAlong mthe mSupply mChain
, d. Elton mMayo
Difficulty:
mEasy
mAnswer: mc
3. Supply mchain mmanagement memerged mas
a. companies mstarted mto moutsource mproduction
b. the mnumber mof msuppliers mfor meach mcompany mgrew
c. globalization mexpanded mthe mreach mof msuppliers mand mcustomers
d. all mof mthe mabove
Difficulty:
mEasy
mAnswer: md
4. The mquality mrevolution mwas mbrought mto mus mby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:
mEasy
mAnswer: mb
Globalization
1. Globalization mhas mgrown mrapidly mdue mto
a. World mtrade magreements
b. The mInternet
c. Outsourcing
d. All mof mthe mabove
Difficulty:
mEasy
mAnswer: md
2. Which mof mthe mfollowing mcountries mhas mthe mhighest mhourly mwage mrate?
a. Norway
b. U.S.
c. Germany
d. South mKorea
Difficulty:
mModerate
mAnswer: ma
Operations mManagement mCreating mValue mAlong mthe mSupply mChain