NU650 Exam 1 Questions with Answers (100% Correct
Answers)
best environment conditions —ANS: well-lit, moderately warm, minimal background
noise, comfortable, private, face at eye level, speak in low tones, do not sit between
patient and bright light or window
build rapport —ANS: introduce yourself first and last name, explain your role, shake
hand, ask preferred name and pronouns, avoid first names without permission,
apologize if you make a mistake
rapport with newborns —ANS: congratulate, encourage feeding beforehand, calm
voice, encourage holding
rapport with young children —ANS: utilize play, introduce yourself to the patient
first, brush up on kid culture
rapport with adolescents —ANS: direct questions to the patient, ensure family feels
heard, acknowledge confidentiality
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rapport with older adults —ANS: allow ample time, make a clear walking path,
environmental considerations, include family when indicated
cultural humility —ANS: continually engaging in self-reflection and self-critique as
lifelong learner and reflective practitioner to mitigate bias, promote empathy, and aid
in acknowledging and respecting different cultural identities
three dimensions of cultural humility —ANS: self-awareness, respectful
communication, collaborative partnership
self-awareness —ANS: explore your own cultural identity, learn about your own
biases and values
respectful communication —ANS: work to eliminate assumptions about what is
normal and learn from your patients, they are the experts on their own culture, remain
respectful and open
collaborative partnership —ANS: build your patient relationship and respect mutually
acceptable plans
types of cognitive errors —ANS: anchoring bias, availability heuristic, confirmation
bias, diagnostic momentum, framing effect, representation error, visceral bias
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