Study Guide Final Exam viv security
questions with correct answers
When |returning |bad |faulty |equipment |discard |the |original |packaging |before |shipping |- |
CORRECT |ANSWER✔✔-False
Which |mobile |app |can |be |used |to |measure |the |signal |strength |of |Wi-Fi |networks |- |CORRECT |
ANSWER✔✔-Airport |Utility
Transfer |POs |must |be |received |in |person |and |accounted |for |in |Tech |Genie |prior |to |using |the |
equipment |- |CORRECT |ANSWER✔✔-True
Can |the |panel |duress |code |be |changed |- |CORRECT |ANSWER✔✔-Yes, |you |can |show |the |
customer |how |to |change |it, |however, |you |are |NOT |allowed |to |do |it |for |them
What |kind |of |wire |is |required |to |power |the |Smart |Hub |- |CORRECT |ANSWER✔✔-18/2
If |home |damage |occur, |what |steps |should |you |take: |- |CORRECT |ANSWER✔✔--Prevent |further |
damage |shut |off |water |shut |off |breaker |Etc
-contact |your |manager |who |will |file |a |home |damage |claim
-apologize |to |customer |clean |up |and |explained |that |Vivint |will |contact |them |to |resolve
What |is |the |NOC |notice |of |cancellation |- |CORRECT |ANSWER✔✔-The |written |document |that |
must |be |submitted |in |order |for |the |customer |to |be |let |out |of |their |contract
, When |using |a |poe/plc |device |how |do |you |add |the |camera |to |the |panel |- |CORRECT |
ANSWER✔✔-In |the |camera |menu, |select |Add |Camera, |select |Ethernet, |select |camera/MAC |
address
When |testing |the |existing |thermostat |HVAC |there |was |a |20 |or |30 |second |delay |before |the |
heat |came |from |the |vets. |What |is |this |indicate? |- |CORRECT |ANSWER✔✔-Gas |Furnace
Where |can |you |find |policy |and |procedure |on |the |financing |application |part |of |the |install? |- |
CORRECT |ANSWER✔✔-Installs |SOP |on |ProSource
When |educating |the |customer |on |custom |rules, |which |of |the |following |rules |can |work |for |any |
system? |- |CORRECT |ANSWER✔✔-Arm |or |disarm |the |system |every |day |at |a |certain |time
In |order |to |complete |a |work |order |in |text |Jeannie |follow |the |workflow |on |the |left |hand |side |of
|the |job |execution |screen |to |ensure |each |tab |is |checked |off |- |CORRECT |ANSWER✔✔-True
Which |signal |strength |measurement |is |strongest? |- |CORRECT |ANSWER✔✔--40 |dBm |(-100 |is |
worst)
What |should |you |always |be |sure |to |do |when |mating |a |Z-Wave |device? |- |CORRECT |
ANSWER✔✔-Unknown |answer: |Correct |possibly |so |far: |Wait |until |device |is |fully |added |to |the |
panel |before |moving |it, |ensure |that |the |device |is |removed |from |any |other |panels
How |many |Philips |Hue |Bridges |can |be |added |to |the |Smart |Hub? |- |CORRECT |ANSWER✔✔-1
The |garage |door |controller |is |compatible |with |all |garage |door |openers |manufactured |After |
1993. |- |CORRECT |ANSWER✔✔-False
Which |devices |can |function |as |Z-Wave |repeaters |and |extend |the |range |of |the |network? |- |
CORRECT |ANSWER✔✔-Uknown |ans, |Wrong: |Z-wave |Repeater |(Smart |Lock, |garage |door |
questions with correct answers
When |returning |bad |faulty |equipment |discard |the |original |packaging |before |shipping |- |
CORRECT |ANSWER✔✔-False
Which |mobile |app |can |be |used |to |measure |the |signal |strength |of |Wi-Fi |networks |- |CORRECT |
ANSWER✔✔-Airport |Utility
Transfer |POs |must |be |received |in |person |and |accounted |for |in |Tech |Genie |prior |to |using |the |
equipment |- |CORRECT |ANSWER✔✔-True
Can |the |panel |duress |code |be |changed |- |CORRECT |ANSWER✔✔-Yes, |you |can |show |the |
customer |how |to |change |it, |however, |you |are |NOT |allowed |to |do |it |for |them
What |kind |of |wire |is |required |to |power |the |Smart |Hub |- |CORRECT |ANSWER✔✔-18/2
If |home |damage |occur, |what |steps |should |you |take: |- |CORRECT |ANSWER✔✔--Prevent |further |
damage |shut |off |water |shut |off |breaker |Etc
-contact |your |manager |who |will |file |a |home |damage |claim
-apologize |to |customer |clean |up |and |explained |that |Vivint |will |contact |them |to |resolve
What |is |the |NOC |notice |of |cancellation |- |CORRECT |ANSWER✔✔-The |written |document |that |
must |be |submitted |in |order |for |the |customer |to |be |let |out |of |their |contract
, When |using |a |poe/plc |device |how |do |you |add |the |camera |to |the |panel |- |CORRECT |
ANSWER✔✔-In |the |camera |menu, |select |Add |Camera, |select |Ethernet, |select |camera/MAC |
address
When |testing |the |existing |thermostat |HVAC |there |was |a |20 |or |30 |second |delay |before |the |
heat |came |from |the |vets. |What |is |this |indicate? |- |CORRECT |ANSWER✔✔-Gas |Furnace
Where |can |you |find |policy |and |procedure |on |the |financing |application |part |of |the |install? |- |
CORRECT |ANSWER✔✔-Installs |SOP |on |ProSource
When |educating |the |customer |on |custom |rules, |which |of |the |following |rules |can |work |for |any |
system? |- |CORRECT |ANSWER✔✔-Arm |or |disarm |the |system |every |day |at |a |certain |time
In |order |to |complete |a |work |order |in |text |Jeannie |follow |the |workflow |on |the |left |hand |side |of
|the |job |execution |screen |to |ensure |each |tab |is |checked |off |- |CORRECT |ANSWER✔✔-True
Which |signal |strength |measurement |is |strongest? |- |CORRECT |ANSWER✔✔--40 |dBm |(-100 |is |
worst)
What |should |you |always |be |sure |to |do |when |mating |a |Z-Wave |device? |- |CORRECT |
ANSWER✔✔-Unknown |answer: |Correct |possibly |so |far: |Wait |until |device |is |fully |added |to |the |
panel |before |moving |it, |ensure |that |the |device |is |removed |from |any |other |panels
How |many |Philips |Hue |Bridges |can |be |added |to |the |Smart |Hub? |- |CORRECT |ANSWER✔✔-1
The |garage |door |controller |is |compatible |with |all |garage |door |openers |manufactured |After |
1993. |- |CORRECT |ANSWER✔✔-False
Which |devices |can |function |as |Z-Wave |repeaters |and |extend |the |range |of |the |network? |- |
CORRECT |ANSWER✔✔-Uknown |ans, |Wrong: |Z-wave |Repeater |(Smart |Lock, |garage |door |
