Test Bank — DK Communication, 1st Edition — Lisa Ford-Brown, Dorling Kindersley — ISBN 9780205890859

The Test Bank for DK Communication, 1st Edition by Lisa Ford-Brown and Dorling Kindersley provides a comprehensive set of chapter-aligned assessment questions designed to evaluate student mastery of communication concepts, principles, and applied skills. This instructor resource includes multiple-choice, true/false, matching, short-answer, and scenario-based questions that align with the text’s visual learning approach and real-world communication applications. Each item has been verified for accuracy and keyed to the textbook’s objectives, allowing instructors to build quizzes, midterm exams, and comprehensive final assessments with ease and precision. The Test Bank follows the official Pearson chapter organization, beginning with Part I: Understand Communication, which includes Chapter 1: Defining Human Communication and Chapter 2: Understanding Self and Others. These chapters introduce the foundations of communication—why humans communicate, models and types of communication, ethics, perception, and cultural and self-awareness—providing the theoretical base for the rest of the text. Part II: Shape Messages develops core message construction skills through Chapter 3: Verbal Communication, Chapter 4: Nonverbal Communication, and Chapter 5: Listening. These chapters address the characteristics and power of language, cultural and gender variations in communication styles, the functions and channels of nonverbal messages, and strategies for effective listening. Each chapter’s test questions assess students’ ability to apply these principles to everyday and professional contexts. Part III: Connect with Others expands into interpersonal, group, and public communication. Chapters 6 and 7 explore interpersonal relationships and conflict, emphasizing self-disclosure, relational development, and conflict management strategies across diverse cultural and gender contexts. Chapters 8 and 9 examine small-group communication and leadership, group development, roles, decision-making processes, and the DECIDE model for problem-solving. The Test Bank continues through the public speaking unit with Chapters 10–14, covering every stage of the speechmaking process: Chapter 10: Developing a Speech Topic, Chapter 11: Creating a Speech, Chapter 12: Presenting a Speech, Chapter 13: Informative Speaking, and Chapter 14: Persuasive Speaking. These chapters guide students through topic selection, audience analysis, research and organization, outlining, delivery techniques, and the use of presentation aids. The persuasive speaking section includes applied questions on arguments, appeals, and speech evaluation—ensuring students understand both the theory and execution of effective public speaking.