rated A+
What is the correct format for a bad news message? - correct answer ✔✔ Buffer, explanation,
bad news, alternative, closing
Where should the bad news be placed in a paragraph? - correct answer ✔✔ The middle with a
compound/complex sentence
What is defamation in written form? Oral? - correct answer ✔✔ Libel, slander
What are some goals of the closing of a bad news message? - correct answer ✔✔ Avoid further
contact, do not restate bad news, stay positive/neutral
What is the first step in preparing a presentation? - correct answer ✔✔ Create an outline
What should be included in a presentation? - correct answer ✔✔ Clear info, good detail,
coherence, focus, organized
T or F: Speech anxiety is bad. - correct answer ✔✔ False
What are the four stages of the pre-Alliance process? - correct answer ✔✔ Conception,
romance, commitment, and conclusion
An _____________ approach embraces the strongest ways to lead a team from two different
cultural perspectives. - correct answer ✔✔ Ambicultural