questions with 100% correct answers
Society - correct answer ✔✔ A community, nations, or broad grouping of people having
common traditions, institutions, and collective activities and interests
Culture - correct answer ✔✔ The characteristic features of everyday life shared by people in a
particular place or time
Business culture - correct answer ✔✔ The norms, values, and beliefs that pertain to all aspects
of doing business in a culture.
Language used while conducting business informs how we view tasks, accomplish goals, and
build relationships
emotional literacy - correct answer ✔✔ the capacity to perceive and to express feelings,
especially as they surround intimate relationships
Discourse - correct answer ✔✔ Written or spoken communication or debate
Learned behavior
code switch - correct answer ✔✔ We use different vocab and ways of speaking/communicating
in different situations and with different people
Workplace alienation - correct answer ✔✔ Feeling disconnected from co-workers, because
business relationships lack intimacy we're accustomed to outside of work
, Metaphor - correct answer ✔✔ figure of speech comparing two different things
Idioms - correct answer ✔✔ words and phrases that mean something different from the literal
meanings of the words (it's a dog eat dog world)
Reciprocity - correct answer ✔✔ Mutual benefit
zero-sum game - correct answer ✔✔ a situation in which one person's gain is another's loss
Individualism - correct answer ✔✔ giving priority to one's own goals over group goals and
defining one's identity in terms of personal attributes rather than group identifications
Collectivism - correct answer ✔✔ giving priority to the goals of one's group (often one's
extended family or work group) and defining one's identity accordingly
emotional intelligence - correct answer ✔✔ The ability to understand, manage, and effectively
express one's own feelings as well as engage and navigate successfully with those of others
empathy - correct answer ✔✔ the ability to understand and share the feelings of another
sympathy - correct answer ✔✔ feel bad for someone (detached position)
Style - correct answer ✔✔ A basic and distinctive mode of expression.
can be defined as a persons individual voice expressed through creative diction and syntax