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WGU Introduction to IT (KSO1) – Questions and Correct Detailed Answers

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Complete WGU Introduction to IT (KSO1) study guide from Western Governors University. Includes verified exam questions with correct detailed answers covering IT fundamentals, computer hardware and software, networking, databases, cybersecurity, and information systems. Perfect for mastering KSO1 concepts and preparing to pass your WGU IT course with confidence.

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Uploaded on
October 6, 2025
Number of pages
16
Written in
2025/2026
Type
Exam (elaborations)
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Questions & answers

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WGU Introduction to IT (KSO1) Questions And CORRECT
DETAILED ANSWERS

1. What is the definition of information technology (IT)?

A. It is a system of dependent parts working separately to accomplish informa-tion
goals.

B. It is a system indirectly used to support and improve particular aspects of a
department.

C. It is the technology used to create data, configure servers, and construct buildings.

D. It is the technology used to create, maintain, and make information acces-sible.: It is
the technology used to create, maintain, and make information accessible.
2. Which IT position has the responsibility of working with routers and switches?

A. Network administrator
B. Systems administrator
C. Database administrator
D. Website administrator: Network administrator
3. In which generation were silicon chips first used in computers?

A. First Generation
B. Second Generation
C. Third Generation


,D. Fourth Generation: Third Generation
4. Which low-level language corresponds one-to-one with assembly?

A. Translator language
B. Machine language
C. Compiler language
D. Programming language: Machine language
5. What is a cloud model that delivers third-party software such as email or games
through the internet?
A. LaaS
B. SaaS
C. RFID
D. PaaS: SaaS
6. What is one of IT's roles in globalization?

A. It provides support for JIT manufacturing.
B. It allows companies to achieve ISO 9001:2008 certification.
C. It provides tax havens for companies.
D. It allows companies to reach a wider customer base.: It allows companies to reach a
wider customer base.
7. Which category of computer has an external flat screen monitor, optical disk drive,
and a large capacity hard drive?

A. handheld
B. laptop
C. desktop
D. mainframe: Desktop
8. Which two software application packages would be classified as productivity
software?

A. email
B. word processor
C. spreadsheet program


, D. FTP client: word processor and spreadsheet program
9. Which two computer peripherals are connected to the computer through a port?

A. DVD
B. PC card
C. external mic
D. camera card
E. USB flash drive: external mic and USB flash drive
10. Which term is defined as a collection of information used to support management
of an organization?

A. information technology
B. information security
C. information system
D. information archiving: information system
11. A website logs the timestamp, location, and browser of every visitor. It then
aggregates this content into peak traffic times and days, minimum and maximum hits
for each country and region, and popularity of certain browsers among visitors.

What is the timestamp considered in this scenario?

A. data
B. information
C. knowledge
D. wisdom: Data
12. A departmental manager is creating a budget estimate for the upcoming year. The
manager would like to determine whether the data will be available when the decisions
for the next year have to be made.

Which characteristic of valuable data is the manager considering?

A. timely
B. thorough
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