TCI (Therapeutic Crisis Intervention)
Exam 2026 Questions and Answers
What is a setting condition? - Correct answer-Anything that makes challenging
behavior more or less likely to occur.
True or False
An example of a setting condition that makes challenging behavior more or less
likely to happen is organizational culture. - Correct answer-TRUE
What does ICMP stand for? - Correct answer-Individual Crisis Management Plan
The goals of crisis intervention are to _______ and ________. - Correct answer-
Support & Teach
Stress Model of Crisis - Correct answer-1. Baseline
2. Triggering Event
3. Escalation Phase
4. Outburst Crisis
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, 5. Recovery
What are the four questions that we ask ourselves before intervening in a potential
crisis? - Correct answer-1. What am I feeling now?
2. What does this child feel, need, or want?
3. How is the environment affecting the child?
4. How do I best respond?
Behavior Support Techniques (need to know 4) - Correct answer-1. Managing the
environment
2. Prompting
3. Caring gesture
4. Hurdle help
5. Redirection and distractions
6. Proximity
7. Directive statements
8. Time away
What are the three goals of emotional first aid?
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
Exam 2026 Questions and Answers
What is a setting condition? - Correct answer-Anything that makes challenging
behavior more or less likely to occur.
True or False
An example of a setting condition that makes challenging behavior more or less
likely to happen is organizational culture. - Correct answer-TRUE
What does ICMP stand for? - Correct answer-Individual Crisis Management Plan
The goals of crisis intervention are to _______ and ________. - Correct answer-
Support & Teach
Stress Model of Crisis - Correct answer-1. Baseline
2. Triggering Event
3. Escalation Phase
4. Outburst Crisis
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
, 5. Recovery
What are the four questions that we ask ourselves before intervening in a potential
crisis? - Correct answer-1. What am I feeling now?
2. What does this child feel, need, or want?
3. How is the environment affecting the child?
4. How do I best respond?
Behavior Support Techniques (need to know 4) - Correct answer-1. Managing the
environment
2. Prompting
3. Caring gesture
4. Hurdle help
5. Redirection and distractions
6. Proximity
7. Directive statements
8. Time away
What are the three goals of emotional first aid?
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2