Jail School phase 1 Madison Tech Exam
UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
sender-message-atmosphere-receiver - CORRECT ANSWER what are the four basic
elements of communication
paraphrase - CORRECT ANSWER what should you do to let someone else know that
you heard what they said
contact officer override - CORRECT ANSWER what might officer b do to overcome
the barrier officer 1 ia erecting
physical resolution - CORRECT ANSWER what kind of contact would you use is a
subject refuses to drop a knife
crisis resolution - CORRECT ANSWER what kind of contact would you use if a
woman just learned her son was killed
dispute resolution - CORRECT ANSWER what kind of contact would you use if two
citizens are arguing over a fender bender
basic contact model - CORRECT ANSWER what kind of contact would you use if a
citizen asks you a question while you are patroling
to become a neutral third party so they come to a mutual agreement - CORRECT
ANSWER what is your role as a mediator
request cooperation-explain reason-allow choice-check decision-take action - CORRECT
ANSWER what does the acronym REACT mean
, take your time - CORRECT ANSWER when dealing with a person in crisis you should
always
heavy control talk - CORRECT ANSWER what type of communication would be
appropriate if the subect fails to comply and physical force is seen as the only alternative
1-calm yourself - CORRECT ANSWER subject debriefing involves 5 specific actions
what is the first
no, never notify and leave - CORRECT ANSWER is it best to leave immediately after
delivering a death notification
1-go with certainty
2-go without delay
3-go in person
4-go in pairs
5- make the approach
6-deliver the notification in plain language
7-demonstrate compassion and gather support
8-provide closure and follow up
9-exercise self assessment care - CORRECT ANSWER what are the 9 steps of a death
notification
most jails arent equipped for the ill and some may require immediate attention - CORRECT
ANSWER why is it important to obtain a medical clearance for injured or ill prisoners
before admitting them to your jail
health transfer summary - CORRECT ANSWER what health paperwork do you need
for an inmate coming to your facility from another facility
UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
sender-message-atmosphere-receiver - CORRECT ANSWER what are the four basic
elements of communication
paraphrase - CORRECT ANSWER what should you do to let someone else know that
you heard what they said
contact officer override - CORRECT ANSWER what might officer b do to overcome
the barrier officer 1 ia erecting
physical resolution - CORRECT ANSWER what kind of contact would you use is a
subject refuses to drop a knife
crisis resolution - CORRECT ANSWER what kind of contact would you use if a
woman just learned her son was killed
dispute resolution - CORRECT ANSWER what kind of contact would you use if two
citizens are arguing over a fender bender
basic contact model - CORRECT ANSWER what kind of contact would you use if a
citizen asks you a question while you are patroling
to become a neutral third party so they come to a mutual agreement - CORRECT
ANSWER what is your role as a mediator
request cooperation-explain reason-allow choice-check decision-take action - CORRECT
ANSWER what does the acronym REACT mean
, take your time - CORRECT ANSWER when dealing with a person in crisis you should
always
heavy control talk - CORRECT ANSWER what type of communication would be
appropriate if the subect fails to comply and physical force is seen as the only alternative
1-calm yourself - CORRECT ANSWER subject debriefing involves 5 specific actions
what is the first
no, never notify and leave - CORRECT ANSWER is it best to leave immediately after
delivering a death notification
1-go with certainty
2-go without delay
3-go in person
4-go in pairs
5- make the approach
6-deliver the notification in plain language
7-demonstrate compassion and gather support
8-provide closure and follow up
9-exercise self assessment care - CORRECT ANSWER what are the 9 steps of a death
notification
most jails arent equipped for the ill and some may require immediate attention - CORRECT
ANSWER why is it important to obtain a medical clearance for injured or ill prisoners
before admitting them to your jail
health transfer summary - CORRECT ANSWER what health paperwork do you need
for an inmate coming to your facility from another facility
