Hubspot Frictionless Sales Exam
Questions and Answers7
if a sales team is inconsistent in its quota attainment, which phase of the FSF will be most
helpful to them? - ANSWERS -transform
if a sales team doesn't have a good onboarding program for its new hires, which phase of the
FSF will be most helpful to them? - ANSWERS -transform
if sales managers are spending more of their time reporting sales performance than coaching
their salespeople, which phase of the FSF will be most helpful to them? - ANSWERS -transform
Which of the following is true? - ANSWERS -the flywheel is a better business model than the
funnel because it takes into account the impact current customers have on future customers.
which two groups of people does the frictionless selling framework try to provide a more
convenient experience for? - ANSWERS -salespeople and their prospective buyers
generally speaking, b2b sales teams are better at providing a convenient experience for their
customers than sales teams who sell directly to consumers - ANSWERS -false
if you already have a sales framework in place, and you decide to implement the frictionless
selling framework, what will the relationship of those two frameworks be? - ANSWERS -in most
cases, frictionless selling will complement your current framework
when you think about your sales organization as a flywheel, which of the following is the best
goal to have? - ANSWERS -find ways to increase force and reduce friction
, which of the following is an example of force? - ANSWERS -happy customers
which of the following is an example of friction? - ANSWERS -manual data entry
most sales organizations are doing everything they can to apply force to their flywheel -
ANSWERS -true
most sales organizations are doing everything they can to remove friction from their flywheel -
ANSWERS -false
what are the phases of the frictionless selling framework? - ANSWERS -enable, align, transform
what is the relationship between the three phases of the frictionless selling framework? -
ANSWERS -they form a progression, with each successive phase building on the previous one
The purpose of the enable phase is to enable your team to... - ANSWERS -spend more time
selling
what metrics are most important during the enable phase? - ANSWERS -time to complete key
tasks, time spent connecting with customers and making sales, and quota attainment
the purpose of the align phase is to align your team with... - ANSWERS -your target buyer
what metrics are most important during the align phase? - ANSWERS -close rates, time to close,
and customer satisfaction
the purpose of the transform phase is to transform... - ANSWERS -your team through a culture
of learning
Questions and Answers7
if a sales team is inconsistent in its quota attainment, which phase of the FSF will be most
helpful to them? - ANSWERS -transform
if a sales team doesn't have a good onboarding program for its new hires, which phase of the
FSF will be most helpful to them? - ANSWERS -transform
if sales managers are spending more of their time reporting sales performance than coaching
their salespeople, which phase of the FSF will be most helpful to them? - ANSWERS -transform
Which of the following is true? - ANSWERS -the flywheel is a better business model than the
funnel because it takes into account the impact current customers have on future customers.
which two groups of people does the frictionless selling framework try to provide a more
convenient experience for? - ANSWERS -salespeople and their prospective buyers
generally speaking, b2b sales teams are better at providing a convenient experience for their
customers than sales teams who sell directly to consumers - ANSWERS -false
if you already have a sales framework in place, and you decide to implement the frictionless
selling framework, what will the relationship of those two frameworks be? - ANSWERS -in most
cases, frictionless selling will complement your current framework
when you think about your sales organization as a flywheel, which of the following is the best
goal to have? - ANSWERS -find ways to increase force and reduce friction
, which of the following is an example of force? - ANSWERS -happy customers
which of the following is an example of friction? - ANSWERS -manual data entry
most sales organizations are doing everything they can to apply force to their flywheel -
ANSWERS -true
most sales organizations are doing everything they can to remove friction from their flywheel -
ANSWERS -false
what are the phases of the frictionless selling framework? - ANSWERS -enable, align, transform
what is the relationship between the three phases of the frictionless selling framework? -
ANSWERS -they form a progression, with each successive phase building on the previous one
The purpose of the enable phase is to enable your team to... - ANSWERS -spend more time
selling
what metrics are most important during the enable phase? - ANSWERS -time to complete key
tasks, time spent connecting with customers and making sales, and quota attainment
the purpose of the align phase is to align your team with... - ANSWERS -your target buyer
what metrics are most important during the align phase? - ANSWERS -close rates, time to close,
and customer satisfaction
the purpose of the transform phase is to transform... - ANSWERS -your team through a culture
of learning
