Assignment 6 PORTFOLIO 2025
Due Date: 17 October 2025
Detailed solutions, explanations, workings
and references.
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, INTRODUCTION
This final portfolio for the AIS3705 module brings together all the knowledge, skills,
and experiences that I gained from completing the five portfolio assessments. Each
assessment helped me understand how information agencies operate and how
theory connects with daily professional practice. The module strengthened my
understanding of core areas such as information management, cataloguing,
knowledge organisation, and information retrieval. Visiting the Limpopo Central
Library, Culture and Recreation allowed me to observe how librarians apply
information science principles in real-life settings. I saw the importance of teamwork,
user services, and technology in managing information effectively. Through
continuous learning and reflection, I developed strong research, writing, and
analytical skills that are essential in the library and information science profession.
This portfolio demonstrates my growth from theoretical learning to practical
application, showing how academic knowledge can be used to support effective
information management in communities (AIS3705 Study Guide, 2024).
2. ASSESSMENT 1
2.1. Understanding the Nature and Role of the Information Enterprise
Through Assessment 1, I developed a deeper understanding of how information
enterprises such as libraries, archives, and records centres serve as crucial
institutions for information access and community development. During my practicum
at the Limpopo Central Library, I observed that the library functions as both an
educational and social hub that connects people with information resources,
promotes reading, and supports lifelong learning. I learnt that an information
enterprise must not only collect and preserve data but also ensure accessibility and
relevance to different user groups. The visit helped me understand the structure of a
library—how various departments such as circulation, reference, cataloguing, and
information services operate in coordination to meet users’ needs. This experience
gave me a strong foundation for appreciating the complexity of library management
and the importance of service delivery that aligns with the library’s vision and mission
(AIS3705 Study Guide, 2020).
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, 2.2. Vision, Mission, and Community Profile
Another key lesson was learning how an information enterprise’s vision and
mission guide its daily operations. For example, the Limpopo Central Library’s
mission emphasises providing equitable access to knowledge, fostering a reading
culture, and supporting digital literacy. The community it serves includes students,
teachers, researchers, job seekers, and the general public. I realised that
understanding the community profile is essential for developing effective services.
The library caters to diverse users—learners seeking study materials, professionals
conducting research, and community members attending reading programmes. I
learnt how community-based information services help bridge the information gap
between urban and rural users by tailoring programmes such as reading clubs,
homework assistance, and ICT training.
2.3. Library Services and Areas for Improvement
The assessment required analysing three main services offered by the information
enterprise—circulation services, reference and information services, and digital
literacy training. I learnt that while these services meet user needs, there are areas
for improvement. For example, the reference section needs updated electronic
databases to better support university students who rely on current research.
Similarly, ICT access is limited because of a shortage of working computers and
internet connectivity issues. These limitations affect information retrieval and
discourage users from engaging in digital learning. This insight showed me that even
well-established libraries must continuously adapt to technological advancements to
remain relevant.
2.4. Strategies for Service Improvement
Through this task, I learnt to think critically about how library services can be
improved using realistic and cost-effective strategies. One key strategy I suggested
was implementing digital transformation programmes, including expanding online
databases and e-book collections. Another was to partner with local schools and
universities to promote library use and resource sharing. I also learnt about the
importance of staff development through training workshops in cataloguing,
information retrieval, and digital literacy to enhance service delivery. These
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