Operations Management Creating Value
Along the Supply Chain, 11th Edition (Russell)
Verified Chapters 1 - 17, Complete
Operations Management Creating Value Along the Supply Chain
,TABLE OF CONTENTS
1 Introduction to Operations and Supply Chain Management
2 Quality Management
3 Statistical Process Control
S3 Operational Decision-Making Tools: Acceptance Sampling
4 Product Design
5 Service Design
6 Processes and Technology
7 Capacity and Facilities Design
S7 Operational Decision-Making Tools: Facility Location Models
8 Human Resources
S8 Operational Decision-Making Tools: Work Measurement
9 Project Management
10 Supply Chain Management Strategy and Design
11 Global Supply Chain Procurement and Distribution
S11 Operational Decision-Making Tools: Transportation and Transshipment Models
12 Forecasting
13 Inventory Management
S13 Operational Decision-Making Tools: Simulation
14 Sales and Operations Planning
S14 Operational Decision-Making Tools: Linear Programming
15 Resource Planning Systems
16 Lean Production Systems
17 Scheduling
Operations Management Creating Value Along the Supply Chain
, Operations Management Creating Value Along the Supply Chain 11th Edition
D D D D D D D D D
Roberta S. Russell, Bernard W. Taylor D D D D D D
Concept Check Questions for Learning Objectives
D D D D D
Chapter 1 – Introduction to Operations and Supply Chain Management
D D D D D D D D D
The Operations Function
D D
1. The operations function interacts with
D D D D
a. Marketing
b. Suppliers
c. Human resources D
d. Finance
e. All of the above D D D
Difficulty:
Easy Answer:
D D
d
D
2. Operations is often described as D D D D
a. the creative core of an organization
D D D D D
b. a transformation process
D D
c. the source of firm profitability
D D D D
d. all of the above D D D
Difficulty:
Easy Answer:
D D
b
D
The Evolution of Operations and Supply Chain Management
D D D D D D D
1. D helped to enable the Industrial Revolution.
D D D D D
a. Linear programming D
b. Quality circles D
c. Interchangeable parts D
d. The Internet D
Difficulty:
Easy Answer:
D D
c
D
2. The Principles of Scientific Management were proposed by
D D D D D D D
a. Adam Smith D
b. Henry Ford D
c. Frederick Taylor D
Operations Management Creating Value Along the Supply Chain
, d. Elton Mayo D
Difficulty:
Easy Answer:
D D
c
D
3. Supply chain management emerged as
D D D D
a. companies started to outsource productionD D D D
b. the number of suppliers for each company grew
D D D D D D D
c. globalization expanded the reach of suppliers and customers
D D D D D D D
d. all of the above
D D D
Difficulty:
Easy Answer:
D D
d
D
4. The quality revolution was brought to us by
D D D D D D D
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:
Easy Answer:
D D
b
D
Globalization
1. Globalization has grown rapidly due to D D D D D
a. World trade agreements D D
b. The Internet D
c. Outsourcing
d. All of the above D D D
Difficulty:
Easy Answer:
D D
d
D
2. Which of the following countries has the highest hourly wage rate?
D D D D D D D D D D
a. Norway
b. U.S.
c. Germany
d. South Korea D
Difficulty: Moderate D
Answer: a
D D
Operations Management Creating Value Along the Supply Chain