Assignment 04
Unique No: 819183
Due Date 13 October 2025
, HRD4801
Assignment 04
Unique: 819183
Due Date 13 October 2025
(Lessons 6 - 11)
QUESTION 1
1.1 Identify and describe the types of performance problems in the HR Clerk’s
statement.
The HR Clerk’s statement reveals several performance challenges that limit her
effectiveness:
1. Unclear job responsibilities
The Office Manager failed to explain her duties clearly. This has left the clerk
uncertain about what tasks should take priority, resulting in confusion and
inefficiency.
2. Lack of guidance and feedback
She receives little to no feedback on her performance, which means she cannot
gauge whether she is meeting expectations or identify areas for improvement.
3. Role overload and misalignment
She is asked to perform receptionist duties, such as answering phones, which fall
outside her official role. This creates role conflict and distracts her from her
primary HR functions.