, lOMoARcPSD|11588664
UNIVERSITY EXAMINATIONS
May/June 2025
PUB1601
THE STRUCTURING AND FUNCTIONING OF PUBLIC SERVICES
100 Marks
Duration: 4 Hours
First examiner : Mr IP Dube
Second examiner : Prof P Hlongwane
This examination question paper consists of four (4) pages.
Rough work will not be marked.
Instructions:
You are expected, in this online examination, to evaluate, critically analyse and apply the
information in your study material. You therefore need to deliver well-structured and well-
presented arguments and solutions. Be wary of making statements without substantiating
and motivating them. It is essential to provide practical examples of the application of theory
in the public sector. Please note that you are not allowed to copy content from sources
verbatim as this would constitute plagiarism, which is a disciplinary offense. You therefore
have to re-write the content in your own words. You may use extra information sources. Note
that Wikipedia, Facebook and YouTube are not academic sources but may provide valuable
additional information about the real-live context of public administration.
You must not communicate with fellow students during the examination. No group work
will be accepted, and cases of misconduct will be referred to the relevant Academic Integrity
Sub-committee for investigation. Your marks will be affected negatively should
plagiarism be detected, or should you use non-academic sources. The use of any
Artificial Intelligence Tools such as ChatGPT to generate answers is strictly prohibited
and will be considered as a contravention of Academic Integrity.
Your submitted examination answer will be marked by assessing the clarity of thought, use
of content to support arguments and ability to clearly explain how practical examples relate
to the examination question.
NOTE: At least 30% of the marks are allocated to the application of the theory.
Please make sure that your grammar, expression and general use of the English language
are correct. Remember that poor grammar and presentation may negatively affect the way
your work is perceived by the assessor.
Please submit your examination answer on the myExams platform.
[TURN OVER]
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CONFIDENTIAL
Page 2 of 4
May/June 2025
PUB1601
Kindly also take note of the following important aspects:
• Examination answers are submitted electronically. No hardcopy examination
answers will be accepted. Any handwritten answers must be scanned and uploaded
electronically.
• The time allocated for this examination paper is four (4) hours to allow sufficient time
for research, application of theory to the public sector, and online submission.
• Answers must be converted into a single PDF document for uploading. Do not upload
the pages one by one.
• You have to answer two (2) questions worth 50 marks each. The recommended time
to spend on each question is approximately two (2) hours.
• The examination is invigilated through the Invigilator App.
- The use of the Invigilator App is compulsory. The Examination Access Code
is a0077d5b.
- Scan the QR code as soon as you have downloaded your question paper
during the 15-minute download window. You can only scan the QR code for
a limited time and it should therefore be scanned as soon as possible to start
the invigilation.
- The Invigilator App will request you take a picture of every page of your
answer sheet at the end of the assessment. This does not replace your formal
scan and upload to myExams.
• Each examination answer must be written in the form of an essay and have to
include the following:
- Title page
- Table of contents
- Introduction
- Content discussion with relevant headings, subheadings and examples
- Conclusion
- List of sources
• You have to:
- do in-text source referencing, for example – (Nqobile, Ntandoyenkosi &
Mziwandile, 2019: 12-15); and
- add a complete list of sources, for example – Nqobile, Z., Ntandoyenkosi, M.
and Mziwandile, S. 2019. Housing as a basic human right: a reflection on
South Africa. Southern African Journal of Social Work and Social
Development. 31(1): 1-18.
Downloaded by RONALD MALINGA ()
, lOMoARcPSD|11588664
CONFIDENTIAL
Page 3 of 4
May/June 2025
PUB1601
PUB1601
Date: 16 May 2025
INSTRUCTIONS ON THE DAY OF ASSESSMENT:
Ensure you are connected to the internet in order to log into the Invigilator App and YOUR EXAM QR CODE & EXAM
scan this QR code. ACCESS CODE
If you encounter difficulty in scanning the QR code, you can alternatively enter the
Exam Access Code below the QR code to start the invigilation.
If you finish your assessment before the app timer has run out you need to press the
‘Finish Assessment’ button and follow instructions before you exit or minimise the app.
Scan the QR code at the start time of the assessment, unless otherwise specified by
your institution, note that you can only scan this QR code once.
The Invigilator App may request you to take photos of your examination script after the
assessment. Please follow the instructions on the app and take note that your
Exam Access Code: a0077d5b
academic institution may still require you to submit your script on the relevant portal.
The QR code is only scannable for a limited time and it should therefore be
scanned as soon as possible after the assessment commencement time.
Keep the Invigilator App open on your smartphone for the full duration of the assessment. You are not allowed to minimise or leave the
app during your assessment.
You must adhere to the assessment time limit communicated to you by your institution. The timer displayed in the Invigilator may vary
depending on the start time of invigilation.
FURTHER GUIDANCE
If you only have one device you may access your assessment in the application by pressing the ‘Access Browser’ button in the top right
corner of your app.
Once the QR code is scanned, ensure your media volume is turned up and place your smartphone next to you.
The Invigilator App will notify you with a notification beep when you are required to action a photo request, which you should then
perform as soon as possible.
We recommend that you keep your smartphone on charge for the duration of the assessment.
Ensure you are connected to the internet when commencing invigilation. You also need to be connected to the internet at the end of the
assessment in order to upload the app data.
If your assessment has multiple online sections, tests or attempts, you should NOT finish the invigilation until your entire assessment
has been completed.
Should you encounter any technical difficulty, please WhatsApp The Invigilator Helpdesk on +27 (0)73 505 8273
[TURN OVER]
Downloaded by RONALD MALINGA ()
UNIVERSITY EXAMINATIONS
May/June 2025
PUB1601
THE STRUCTURING AND FUNCTIONING OF PUBLIC SERVICES
100 Marks
Duration: 4 Hours
First examiner : Mr IP Dube
Second examiner : Prof P Hlongwane
This examination question paper consists of four (4) pages.
Rough work will not be marked.
Instructions:
You are expected, in this online examination, to evaluate, critically analyse and apply the
information in your study material. You therefore need to deliver well-structured and well-
presented arguments and solutions. Be wary of making statements without substantiating
and motivating them. It is essential to provide practical examples of the application of theory
in the public sector. Please note that you are not allowed to copy content from sources
verbatim as this would constitute plagiarism, which is a disciplinary offense. You therefore
have to re-write the content in your own words. You may use extra information sources. Note
that Wikipedia, Facebook and YouTube are not academic sources but may provide valuable
additional information about the real-live context of public administration.
You must not communicate with fellow students during the examination. No group work
will be accepted, and cases of misconduct will be referred to the relevant Academic Integrity
Sub-committee for investigation. Your marks will be affected negatively should
plagiarism be detected, or should you use non-academic sources. The use of any
Artificial Intelligence Tools such as ChatGPT to generate answers is strictly prohibited
and will be considered as a contravention of Academic Integrity.
Your submitted examination answer will be marked by assessing the clarity of thought, use
of content to support arguments and ability to clearly explain how practical examples relate
to the examination question.
NOTE: At least 30% of the marks are allocated to the application of the theory.
Please make sure that your grammar, expression and general use of the English language
are correct. Remember that poor grammar and presentation may negatively affect the way
your work is perceived by the assessor.
Please submit your examination answer on the myExams platform.
[TURN OVER]
Downloaded by RONALD MALINGA ()
, lOMoARcPSD|11588664
CONFIDENTIAL
Page 2 of 4
May/June 2025
PUB1601
Kindly also take note of the following important aspects:
• Examination answers are submitted electronically. No hardcopy examination
answers will be accepted. Any handwritten answers must be scanned and uploaded
electronically.
• The time allocated for this examination paper is four (4) hours to allow sufficient time
for research, application of theory to the public sector, and online submission.
• Answers must be converted into a single PDF document for uploading. Do not upload
the pages one by one.
• You have to answer two (2) questions worth 50 marks each. The recommended time
to spend on each question is approximately two (2) hours.
• The examination is invigilated through the Invigilator App.
- The use of the Invigilator App is compulsory. The Examination Access Code
is a0077d5b.
- Scan the QR code as soon as you have downloaded your question paper
during the 15-minute download window. You can only scan the QR code for
a limited time and it should therefore be scanned as soon as possible to start
the invigilation.
- The Invigilator App will request you take a picture of every page of your
answer sheet at the end of the assessment. This does not replace your formal
scan and upload to myExams.
• Each examination answer must be written in the form of an essay and have to
include the following:
- Title page
- Table of contents
- Introduction
- Content discussion with relevant headings, subheadings and examples
- Conclusion
- List of sources
• You have to:
- do in-text source referencing, for example – (Nqobile, Ntandoyenkosi &
Mziwandile, 2019: 12-15); and
- add a complete list of sources, for example – Nqobile, Z., Ntandoyenkosi, M.
and Mziwandile, S. 2019. Housing as a basic human right: a reflection on
South Africa. Southern African Journal of Social Work and Social
Development. 31(1): 1-18.
Downloaded by RONALD MALINGA ()
, lOMoARcPSD|11588664
CONFIDENTIAL
Page 3 of 4
May/June 2025
PUB1601
PUB1601
Date: 16 May 2025
INSTRUCTIONS ON THE DAY OF ASSESSMENT:
Ensure you are connected to the internet in order to log into the Invigilator App and YOUR EXAM QR CODE & EXAM
scan this QR code. ACCESS CODE
If you encounter difficulty in scanning the QR code, you can alternatively enter the
Exam Access Code below the QR code to start the invigilation.
If you finish your assessment before the app timer has run out you need to press the
‘Finish Assessment’ button and follow instructions before you exit or minimise the app.
Scan the QR code at the start time of the assessment, unless otherwise specified by
your institution, note that you can only scan this QR code once.
The Invigilator App may request you to take photos of your examination script after the
assessment. Please follow the instructions on the app and take note that your
Exam Access Code: a0077d5b
academic institution may still require you to submit your script on the relevant portal.
The QR code is only scannable for a limited time and it should therefore be
scanned as soon as possible after the assessment commencement time.
Keep the Invigilator App open on your smartphone for the full duration of the assessment. You are not allowed to minimise or leave the
app during your assessment.
You must adhere to the assessment time limit communicated to you by your institution. The timer displayed in the Invigilator may vary
depending on the start time of invigilation.
FURTHER GUIDANCE
If you only have one device you may access your assessment in the application by pressing the ‘Access Browser’ button in the top right
corner of your app.
Once the QR code is scanned, ensure your media volume is turned up and place your smartphone next to you.
The Invigilator App will notify you with a notification beep when you are required to action a photo request, which you should then
perform as soon as possible.
We recommend that you keep your smartphone on charge for the duration of the assessment.
Ensure you are connected to the internet when commencing invigilation. You also need to be connected to the internet at the end of the
assessment in order to upload the app data.
If your assessment has multiple online sections, tests or attempts, you should NOT finish the invigilation until your entire assessment
has been completed.
Should you encounter any technical difficulty, please WhatsApp The Invigilator Helpdesk on +27 (0)73 505 8273
[TURN OVER]
Downloaded by RONALD MALINGA ()
