Answers
1. Publix Mission Statement: Passionately focused on customer value,
Intolerant of waste,
Dedicated to the dignity, value, and employment security of our associates,
Devoted to the highest standards of stewardship for our stockholders,
Involved as responsible citizens of our community.
2. The Publix guarantee: " We will never knowingly disappoint you. If for any reason your purchase does
not give you complete satisfaction, the full purchase price will be cheerfully refunded immediately upon request."
3. Accountability activity audit report: Report to check for discrepancies in loans, pick ups, receipts,
payouts, and non-merchandise payments
4. TFCA report: Summaries the stores financial activities for the day and lists the tender types you should have
in the safe.
5. Reconciling: When you add the physical value of an item or tender and determine the difference (if any)from
the value recorded in Publix Oflce
6. Publix Office: The system used in the back oflce to do all accounting, reports, pick ups, loans, etc
7. Over the Limit report: Identities tills that have excessive amounts of cash at any given time. Lists each till
in the store
8. scratch pad: A tool used to identify when an error occurs -in the safe or in the associates pick up. The scratch
pad allows CSS to balance the amounts entered into the system to the actual picked up from the tills
9. Scratch pad periods: Indicate the time a scratch pad was balanced in Publix oflce. There isn't a limit to the
number of periods a scratch pad can have within a day. The system retains the scratch pad for two days.
10. POS Over/Short by Tender report: A tool used to research discrepancies in the cash oflce
11. transaction log: A report that shows all money transfers done through the WUPOS.
12. Master packing list: Comes with every postage stamp delivery
13. Rules for deposit tickets: -Use your deposit tickets in smallest number to largest number order
-order deposit tickets from store bank auditing
-DONT order deposit tickets directly from the bank
-don't borrow deposit tickets from other stores
14. Suspect bill: A bill of which the authenticity can't immediately be verified at the store
15. cash handling: The steps and processes that help Publix maintain proper control over tenders in tills
16. Currency counter: Piece of equipment used to count bills. Provides an eflcient and accurate method for
counting bills. Can be used for a large number of bills at one time.
, 17. strap: A group of bulls prepared for a deposit secured by a pre-labeled paper strap
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