Publix Deli Management Test UPDATED ACTUAL Questions and
CORRECT Answers
1. How many days does a Meat & Cheese platter get?: 2 days
2. Which of the following gets 2 days?
A.) Sub Selection Platter
B.) Wrap Variety Platter
C.) All American Platter: C.) All American Platter
3. How many days does a Publix Turkey Ringleader get?: 1 day
4. Where do you look for info on Cubanitos?: Deli Platter Guide
5. What two chemicals cant be combined? (Can/ will cause permanent lung
damage): Block Whitener and Q San
6. What chemical is kept separate from everything else?: Block whitener
7. When rotating in new stock, and to keep older stock in front, what method
are you using?: FIFO (First in, First out)
8. Which of the following is NOT one of the steps of BEST?
A.) Suggest two items to customer
B.) Take customer to the produce
C.) Be aware of your surroundings
D.): **Erm look this one up
9. When dealing with a rude customer, what approach should you take?: CALM
10. What does CALM stand for?: C- Stay Calm
A- Apologize for the problem
L- Listen with empathy
M- Make it right
11. How often do you clean the cutting gloves?: Every 4 hours
12. You should immediately clean the slicer after slicing what meats?: A.) Salsalito
B.) Pastrami
C.) Roast beef
13. Oil and vinegar at the sub station gets what FIFO appropriately labeled
top?: Green
14. What color code does Grease Cutter Positive have?: Yellow
15. What portion size of corned beef does a Ruben sandwich get?: 6 oz (approx .38lb)
16. What is the shelf life for the Ruben sauerkraut mixture in the cooler?: 3 days
, 17. Which BH turkey is only one breast?: Salsalito
2/8
CORRECT Answers
1. How many days does a Meat & Cheese platter get?: 2 days
2. Which of the following gets 2 days?
A.) Sub Selection Platter
B.) Wrap Variety Platter
C.) All American Platter: C.) All American Platter
3. How many days does a Publix Turkey Ringleader get?: 1 day
4. Where do you look for info on Cubanitos?: Deli Platter Guide
5. What two chemicals cant be combined? (Can/ will cause permanent lung
damage): Block Whitener and Q San
6. What chemical is kept separate from everything else?: Block whitener
7. When rotating in new stock, and to keep older stock in front, what method
are you using?: FIFO (First in, First out)
8. Which of the following is NOT one of the steps of BEST?
A.) Suggest two items to customer
B.) Take customer to the produce
C.) Be aware of your surroundings
D.): **Erm look this one up
9. When dealing with a rude customer, what approach should you take?: CALM
10. What does CALM stand for?: C- Stay Calm
A- Apologize for the problem
L- Listen with empathy
M- Make it right
11. How often do you clean the cutting gloves?: Every 4 hours
12. You should immediately clean the slicer after slicing what meats?: A.) Salsalito
B.) Pastrami
C.) Roast beef
13. Oil and vinegar at the sub station gets what FIFO appropriately labeled
top?: Green
14. What color code does Grease Cutter Positive have?: Yellow
15. What portion size of corned beef does a Ruben sandwich get?: 6 oz (approx .38lb)
16. What is the shelf life for the Ruben sauerkraut mixture in the cooler?: 3 days
, 17. Which BH turkey is only one breast?: Salsalito
2/8
