t t t t t t t t t t
ion Lee J. Krajewski and Manoj K. Malhotra All Chapters 1-15
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1
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,TABLEtOFtCONTENT
1. UsingtOperationsttotCreatetValue
o SupplementtA:tDecisiontMaking
PARTt1:tMANAGINGtPROCESSES
2. ProcesstStrategytandtAnalysis
3. QualitytandtPerformance
4. LeantSystems
5. CapacitytPlanning
o SupplementtB:tWaitingtLines
6. ConstrainttManagement
7. ProjecttManagement
PARTt2:tMANAGINGtCUSTOMERtDEMAND
8. Forecasting
9. InventorytManagement
o SupplementtC:tSpecialtInventorytModels
10. OperationstPlanningtandtScheduling
o SupplementtD:tLineartProgramming
11. ResourcetPlanning
PARTt3:tMANAGINGtSUPPLYtCHAINS
12. SupplytChaintDesign
13. SupplytChaintLogistictNetworks
14. SupplytChaintIntegration
15. SupplytChaintSustainability
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,TEST BANK FOR
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OperationstManagementtProcessestandtSupplytChains,t13thteditiontKrajewski
Chaptert1-15
Chaptert1
3
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, 1.1 RoletoftOperationstintantOrganization
1) Operationstmanagementtrefersttotthetdirectiontandtcontroltoftinputstthatttransformtprocessestintotpr
oductstandtservices.
Answer:t t TRUE
Difficulty:t t Easy
Keywords:t t operationstmanagement,tinputs,tprocess,ttransformation
LearningtOutcome:t DiscusstoperationstandtoperationstmanagementtastatcompetitivetadvantagetfortthetorganizationtAACS
B:t ApplicationtoftKnowledge
LearningtObjective:t t Describetthetroletoftoperationstintantorganizationtandtitsthistoricaltevolutiontoverttime.
2) Antoperationtistatgrouptoftresourcestperformingtalltortparttoftonetortmoretprocesses.tAn
swer:t TRUE
Difficulty:t t Easy
Keywords:t t operationstmanagement,tinputs,tprocess,ttransformation
LearningtOutcome:t DiscusstoperationstandtoperationstmanagementtastatcompetitivetadvantagetfortthetorganizationtAACS
B:t ApplicationtoftKnowledge
LearningtObjective:t t Describetthetroletoftoperationstintantorganizationtandtitsthistoricaltevolutiontoverttime.
3) ThetthreetmaintlinetfunctionstoftanytbusinesstincludetOperations,tFinancetandtMarketing.tA
nswer:t TRUE
Difficulty:t t Easy
Keywords:t t operations,tfinance,tmarketing
LearningtOutcome:t DiscusstoperationstandtoperationstmanagementtastatcompetitivetadvantagetfortthetorganizationtAACS
B:t ApplicationtoftKnowledge
LearningtObjective:t t Describetthetroletoftoperationstintantorganizationtandtitsthistoricaltevolutiontoverttime.
4) Thetscopetoftsupplytchaintmanagementtistrestrictedttotthetsynchronizationtoftthetprocesstamongtthetva
rioustbusinesstfunctionstwithintthetfirm.
Answer:t t FALSE
Difficulty:t t Easy
Keywords:t t supplytchaintmanagement,tprocesses
LearningtOutcome:t DiscusstoperationstandtoperationstmanagementtastatcompetitivetadvantagetfortthetorganizationtA
ACSB:t ApplicationtoftKnowledge
LearningtObjective:t t Describetthetroletoftoperationstintantorganizationtandtitsthistoricaltevolutiontoverttime.
5) RegardlesstofthowtdepartmentstliketAccounting,tEngineering,tFinance,tandtMarketingtfunctiontintantor
ganization,ttheytaretalltlinkedttogethertthrough:
A) management.
B) processes.
C) customers.
D) stakeholders.tAn
swer:t BtDifficulty:t
Moderate
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