z z z z z z z z z z
tion Lee J. Krajewski and Manoj K. Malhotra All Chapters 1-15
z z z z z z z z z z
1
Copyrightz©z2022zPearsonzEducation,zInc.
,TABLEzOFzCONTENT
1. UsingzOperationsztozCreatezValue
o SupplementzA:zDecisionzMaking
PARTz1:zMANAGINGzPROCESSES
2. ProcesszStrategyzandzAnalysis
3. QualityzandzPerformance
4. LeanzSystems
5. CapacityzPlanning
o SupplementzB:zWaitingzLines
6. ConstraintzManagement
7. ProjectzManagement
PARTz2:zMANAGINGzCUSTOMERzDEMAND
8. Forecasting
9. InventoryzManagement
o SupplementzC:zSpecialzInventoryzModels
10. OperationszPlanningzandzScheduling
o SupplementzD:zLinearzProgramming
11. ResourcezPlanning
PARTz3:zMANAGINGzSUPPLYzCHAINS
12. SupplyzChainzDesign
13. SupplyzChainzLogisticzNetworks
14. SupplyzChainzIntegration
15. SupplyzChainzSustainability
2
Copyrightz©z2022zPearsonzEducation,zInc.
,TEST BANK FOR
z z
OperationszManagementzProcesseszandzSupplyzChains,z13thzeditionzKrajewski
Chapterz1-15
Chapterz1
3
Copyrightz©z2022zPearsonzEducation,zInc.
, 1.1 RolezofzOperationszinzanzOrganization
1) Operationszmanagementzrefersztozthezdirectionzandzcontrolzofzinputszthatztransformzprocesseszinto
zproductszandzservices.
Answer:z z TRUE
Difficulty:z z Easy
Keywords:z z operationszmanagement,zinputs,zprocess,ztransformation
LearningzOutcome:z DiscusszoperationszandzoperationszmanagementzaszazcompetitivezadvantagezforzthezorganizationzAA
CSB:z ApplicationzofzKnowledge
LearningzObjective:z z Describezthezrolezofzoperationszinzanzorganizationzandzitszhistoricalzevolutionzoverztime.
2) Anzoperationziszazgroupzofzresourceszperformingzallzorzpartzofzonezorzmorezprocesses.
zAnswer:z TRUE
Difficulty:z z Easy
Keywords:z z operationszmanagement,zinputs,zprocess,ztransformation
LearningzOutcome:z DiscusszoperationszandzoperationszmanagementzaszazcompetitivezadvantagezforzthezorganizationzAA
CSB:z ApplicationzofzKnowledge
LearningzObjective:z z Describezthezrolezofzoperationszinzanzorganizationzandzitszhistoricalzevolutionzoverztime.
3) ThezthreezmainzlinezfunctionszofzanyzbusinesszincludezOperations,zFinancezandzMarketing.
zAnswer:z TRUE
Difficulty:z z Easy
Keywords:z z operations,zfinance,zmarketing
LearningzOutcome:z DiscusszoperationszandzoperationszmanagementzaszazcompetitivezadvantagezforzthezorganizationzAA
CSB:z ApplicationzofzKnowledge
LearningzObjective:z z Describezthezrolezofzoperationszinzanzorganizationzandzitszhistoricalzevolutionzoverztime.
4) Thezscopezofzsupplyzchainzmanagementziszrestrictedztozthezsynchronizationzofzthezprocesszamongzthe
zvariouszbusinesszfunctionszwithinzthezfirm.
Answer:z z FALSE
Difficulty:z z Easy
Keywords:z z supplyzchainzmanagement,zprocesses
LearningzOutcome:z Discusszoperationszandzoperationszmanagementzaszazcompetitivezadvantagezforzthezorganization
zAACSB:z ApplicationzofzKnowledge
LearningzObjective:z z Describezthezrolezofzoperationszinzanzorganizationzandzitszhistoricalzevolutionzoverztime.
5) RegardlesszofzhowzdepartmentszlikezAccounting,zEngineering,zFinance,zandzMarketingzfunctionzinzan
zorganization,ztheyzarezallzlinkedztogetherzthrough:
A) management.
B) processes.
C) customers.
D) stakeholders.zAn
swer:z BzDifficulty:z
Moderate
4
Copyrightz©z2022zPearsonzEducation,zInc.