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HRM 411 FINAL REVIEW QUESTIONS WITH CORRECT ANSWERS 2025

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HRM 411 FINAL REVIEW QUESTIONS WITH CORRECT ANSWERS 2025

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Uploaded on: September 29, 2025
Number of pages: 21
Written in: 2025/2026
Type: Exam (elaborations)
Contains: Questions & answers

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hrm 411 final review questions with correct answer

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HRM 411 FINAL REVIEW QUESTIONS
WITH CORRECT ANSWERS 2025-
2026
5AStepsAofAtheAODAProcessA-AcorrectAanswers1A-AIdentifyAopportunitiesAorAproblems

2A-ADigA&ADiagnose

3A-ASelectASolutions

4A-AImplementAChange

5A-AEvaluateA&ASustainAChange

StepA1AofAtheAODAProcess:AIdentifyAOpportunitiesAorAProblemsA-
AcorrectAanswersIdentifyAareasAforAimprovementAwithinAtheAorganizationAbyAgatheringAdata,Ag

ettingAfeedbackAfromAstakeholders,AandApinpointingAtheAgapAbetweenAcurrentAandAdesiredApe
rformanceAlevels.

StepA2AofAtheAODAProcess:ADigA&ADiagnoseA-
AcorrectAanswersInAthisAstep,AweAfigureAoutAwhyAtheAproblemsAorAopportunitiesAareAhappenin

g.AWeAmightAdoAsurveys,Ainterviews,AfocusAgroups,AandAlookAatAdataAtoAunderstandAwhat'sAreal
lyAgoingAonAinAtheAorganization.

StepA3AofAtheAODAProcess:ASelectASolutionsA-
AcorrectAanswersOnceAweAknowAtheAproblems,AweAfindAwaysAtoAfixAthem.AThisAcouldAmeanAch

angingAhowAthingsAwork,AtrainingAleaders,AorAadjustingAtheAculture.AWeApickAsolutionsAbasedAo
nAwhat'sAwrongAandAwhatAfitsAtheAorganization'sAgoalsAandAvalues.

StepA4AofAtheAODAProcess:AImplementAChangeA-
AcorrectAanswersOnceAwe'veAchosenAwhatAtoAdo,Ait'sAtimeAtoAmakeAitAhappen.AWeAmakeAaAplan

,AassignAresources,AtellAeveryone,AandAgetAgoing.AGoodAcommunicationAandAmanagementAareA
keyAtoAmakingAsureAtheAchangesAworkAout.

StepA5AofAtheAODAProcess:AEvaluateA&ASustainAChangeA-
AcorrectAanswersInAtheAend,AweAcheckAifAtheAchangesAworked.AWeAuseAfeedbackAandAmetricsAt

oAseeAtheirAimpact.AWeAalsoAplanAtoAkeepAtheAchangesAgoingAbyAtrackingAprogress,AofferingAsu
pport,AandAadjustingAasAneededAforAlastingAsuccessAandAimprovement.

DefinitionAofAaAChangeASponsorA-AcorrectAanswers-
ATypicallyAaAleaderAwithinAtheAorganizationAwithAauthorityAoverAtheApartAwhereAchangeAoccurs.

A

-AAlsoAhaveAtheAinfluenceAandAresourcesAtoAensureAchangeAsuccess.

,WhatAisAtheApurposeAofAaAgapAanalysis?A-
AcorrectAanswersGapAanalysisApinpointsAdifferencesAbetweenAwhereAanAorganizationAisAnowAa

ndAwhereAitAwantsAtoAbe.AItAclarifiesAtheApathAforward,AguidingAdecisionsAandAgoal-
settingAtoAdriveAimprovementAandAchange.

WhatAisAaAproblemAgap?A-
AcorrectAanswersProblemAgapsAareAdifferencesAbetweenAwhereAthingsAareAnowAandAwhereAthe

yAshouldAbe,AcausingAissuesAthatAneedAfixing.ATheyAfocusAonAresolvingAexistingAproblemsAorAine
fficienciesAwithinAtheAorganization,AhinderingAprogressAtowardAgoals.

WhatAisAanAopportunityAgap?A-
AcorrectAanswersOpportunityAgapsAareAareasAwhereAimprovementsAcanAbeAmadeAtoAboostAsuc

cessAorAseizeAemergingAopportunities.ATheyAspotlightAuntappedApotentialAforAgrowthAandAinno
vationAwithinAtheAorganization,AaimedAatAenhancingAperformanceAandAachievingAstrategicAgoa
ls.

WhatAisAtheAdistinctionAbetweenAproblemAgapsAandAopportunityAgaps?A-
AcorrectAanswersInAessence,AproblemAgapsAfocusAonAresolvingAexistingAissues,AwhileAopportuni

tyAgapsAfocusAonAidentifyingAareasAforAimprovementAandAinnovation.

CauseAAnalysisA-A5AWhy'sATechniqueA-AcorrectAanswers-
AIterativelyAasksA"why"AaboutAperformanceAgapAcauses.

- MayArevealAmultipleArootAcauses.
A A

WhatAisAtheApurposeAofAcauseAanalysis?A-
AcorrectAanswersCauseAanalysisAdigsAdeepAintoAwhyAproblemsAhappenAinAanAorganization,Aaimi

ngAtoAunderstandAandAaddressAtheirArootAcauses.AItAhelpsAmakeAinformedAdecisions,Aimpleme
ntAlastingAsolutions,AandApreventAsimilarAissuesAinAtheAfuture.

WhatAareAtheAproximateAcausesAofAcauseAanalysis?A-
AcorrectAanswersProximateAcausesAareAtheAdirectAfactorsAthatAimmediatelyAleadAtoAaAproblem.

AThey'reAtheAeventsAorAconditionsArightAbeforeAtheAissue,AoftenAvisibleAandAeasierAtoAidentifyAb

ecauseAthey'reAclosestAtoAtheAproblem.

WhatAareAtheArootAcausesAofAcauseAanalysis?A-
AcorrectAanswersRootAcausesAareAtheAmainAreasonsAwhyAproblemsAhappenAinAtheAfirstAplace.AT

hey'reAtheAdeeperAissuesAthatAmakeAimmediateAproblemsAoccurAandApersist.AFiguringAoutAroot
AcausesAmeansAlookingAatAtheAbiggerApictureAtoAfindAoutAwhyAimmediateAissuesAhappenAinAtheA

firstAplace.

PossibleAchangeAsolutionsAusingArootAcauses:ALinkARootACausesAtoASymptomsA-
AcorrectAanswersConnectAeachArootAcauseAtoAtheAsymptomsAorAissuesAitAgeneratesAwithinAtheA

organization.AThisAcorrelationAhelpsAinAunderstandingAtheAimpactAofAaddressingAtheseArootAca
uses.

, PossibleAchangeAsolutionsAusingArootAcauses:ABrainstormASolutionsA-
AcorrectAanswersGenerateAaAlistAofApotentialAsolutionsAorAstrategiesAthatAdirectlyAtargetAeachAr

ootAcause.AEncourageAdiverseAperspectivesAandAcreativeAthinkingAtoAexploreAvariousAalternativ
es.

PossibleAchangeAsolutionsAusingArootAcauses:APrioritizeASolutionsA-
AcorrectAanswersEvaluateAandAprioritizeAtheAidentifiedAsolutionsAbasedAonAfeasibility,Aimpact,Ac

osteffectiveness,AandAalignmentAwithAorganizationalAgoals.AFocusAonAsolutionsAthatAaddressAro
otAcausesAeffectively.

PossibleAchangeAsolutionsAusingArootAcauses:ADevelopAActionAPlansA-
AcorrectAanswersCreateAdetailedAactionAplansAforAimplementingAtheAchosenAsolutions.ADefineA

clearAsteps,Aresponsibilities,Atimelines,AandAresourcesArequiredAforAeachAsolution.

PossibleAchangeAsolutionsAusingArootAcauses:AMonitorAProgressA-
AcorrectAanswersImplementAmechanismsAtoAmonitorAtheAprogressAofAtheAchangeAinitiatives.AR

egularlyAevaluateAtheAeffectivenessAofAtheAsolutionsAinAmitigatingAtheArootAcausesAandAachievi
ngAtheAdesiredAoutcomes.

PossibleAchangeAsolutionsAusingArootAcauses:AAdjustAandAFineTuneA-
AcorrectAanswersBeApreparedAtoAadjustAandAfinetuneAtheAchangeAsolutionsAasAneededAbasedAo

nAongoingAfeedback,AperformanceAdata,AandAevolvingAorganizationalAneeds.AFlexibilityAisAkeyAt
oAadaptingAtoAunforeseenAchallenges.

PossibleAchangeAsolutionsAusingArootAcauses:ACommunicateAandAEngageA-
AcorrectAanswersCommunicateAtheAidentifiedArootAcauses,AproposedAsolutions,AandAtheAration

aleAbehindAthemAtoAstakeholders.AEngageAemployeesAandAkeyAstakeholdersAinAtheAchangeApro
cessAtoAfosterAbuyinAandAsupport.

PossibleAchangeAsolutionsAusingABrightspots:A-
AcorrectAanswersBrightAspotsAareAwhereAthingsAareAgoingAreallyAwellAinAanAorganization.A

ToAuseAthemAtoAmakeAchanges,AfollowAtheseAsteps:AFindAtheseAspots,AfigureAoutAwhat'sAmakin
gAthemAsuccessful,AandAshareAtheirAstories.AThen,AreplicateAtheirAsuccessAelsewhere,AadaptAth
eAsolutionsAasAneeded,AandAkeepAanAeyeAonAprogress.AKeepAlearningAandAfindingAmoreAbrightAs
potsAtoAkeepAimproving.

WhatAareAtheA4AcategoriesAofAstakeholders?A-
AcorrectAanswersChangeAinitiators,AchangeApartners,AchangeArecipients,AinterestedAonlookers.

ChangeAInitatorsA-AcorrectAanswersOnesAwhoAtriggerAtheAchangeAprocess

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HRM 411 FINAL REVIEW QUESTIONS WITH CORRECT ANSWERS 2025

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