Systems Analysis and Design 10th Edition
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by Kendall Kenneth and Kendall Julie, All Chapters 1 - 16
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,TABLE OF CONTENTS
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I. SystemsAnalysisFundamentals
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1. Systems,Roles, andDevelopment Methodologies
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2. UnderstandingandModelingOrganization Systems g g g g
3. ProjectManagement g
II. InformationRequirementsAnalysis g g
4. InformationGathering:InteractiveMethods g g g
5. InformationGathering:UnobtrusiveMethods g g g
6. AgileModeling,Prototyping, and Scrum
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III. TheAnalysis Process
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7. UsingData Flow Diagrams g g g
8. AnalyzingSystems UsingData Dictionaries g g g g
9. ProcessSpecificationsand StructuredDecisions 10.Object-Oriented
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Systems Analysis and Design UsingUML
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IV. TheEssentials of Design
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11.DesigningEffectiveOutput 12.Designing g g g
EffectiveInput 13.DesigningDatabases
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14. Human-ComputerInteractionandUX Design g g g g
V. QualityAssuranceandImplementation
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15. DesigningAccurate Data EntryProcedures g g g g
g 16.QualityAssurance and Implementation
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,Chapter2 g
UnderstandingandModelingOrganizationalSystems
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Key Points and Objectives g g g
1. Organizations are complex systems composed of interrelated and interdependent subsystems. g g g g g g g g g
2. System and subsystem boundaries and environments have an impact on information system
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analysis and design.
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3. Systems are described as either open, with free flowing information, or closed with restricted
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access to information.
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4. A virtual organization is one that has parts of the organization in different physical locations.
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They use computer networks and communications technology to work on projects. Advantages
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of a virtual organization are:
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A. Reduced costs of physical facilities g g g g
B. More rapid response to customer needs g g g g g
C. Flexibility for employees to care for children or aging parents g g g g g g g g g
5. Enterprise systems or Enterprise Resource Planning (ERP) describes an integrated organizational
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ginformation system. The software helps the flow of information between the functional areas
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within the organization.
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6. ERP can affect every aspect of the organization, such as:
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A. Design of employees’ work g g g
B. Skills required for job competency g g g g
C. Strategic positioning of the company g g g g
7. Many issues must be overcome for the ERP installation is to be declared a success:
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A. User acceptance g
B. Integration with legacy systems and the supply chain g g g g g g g
C. Upgrading functionality (and complexity) of ERP modules g g g g g g
D. Reorganizing work life of users and decision makers g g g g g g g
E. Expanded reach across several organizations g g g g
F. Strategic repositioning of the company g g g g
8. A context-level data flow diagram is an important tool for showing data used and information
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produced by a system. It provides an overview of the setting or environment the system exists within—
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which entities supply and receive data/information.
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, 9. The context-level data flow diagram is one way to show scope, or what is to be included in the system.
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The project has a budget that helps to define scope.
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