Questions and Complete Solutions.
Which is the source people most often rely upon to answer questions about immunizations?
a. physicians
b. the internet
c. nurses
d. friends and relatives - Answer d. Friends and relatives
The best approach for discussing vaccine risks is:
a. Downplay risks so the vaccines are more acceptable
b. Provide accurate information about both benefits and risks of vaccines
c. Only discuss risks when parents ask about them
d. Provide detailed statistics related to risks to back up safety of vaccines. - Answer b. Provide
accurate information about both benefits and risks of vaccines
A 1-year old is being seen for his immunizations. His mother states, "I am concerned about the
MMR because my sister had a reaction to it." When communicating with the parent, an
example of reflection is:
a. The MMR is much safer today than when your sister had it.
b. "Your sister had a reaction to the MMR?"
c. What are your concerns about the MMR?
d. What happened after she took the MMR? - Answer b. "Your sister had a reaction to the
MMR?"
Reflection is a communication technique where you repeat back what the person just said to
you so they can hear what they said and add more information. "What happened after she took
the MMR?" is an open-ended question and "The MMR is much safer today than when your
sister had it" is a probing question. Both of these strategies are also effective for getting more
information from patients. The correct answer creates a barrier to communication and shuts
down further information from the patient.