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What is leadership?
What does leadership success rest with? - correct answer ✔✔ Leadership is the process of
inspiring others to work hard to accomplish important tasks.
Rests with the ability to make things happen through the use of power to influence the behavior
of other people.
What is Power? - correct answer ✔✔ the ability to get someone else to do something you want
done or to make things happen the way you want.
The desire to influence and control others for the good of the group or organization as a whole
Explain the 4 levels of the management process. - correct answer ✔✔ 1. Planning: sets the
direction and objectives
2. Organizing: brings together resources to turn plans into action
3. Leading: Builds commitments and enthusiam for people to apply their talents to help
accomplish plans.
4. Controlling: Make sure things turn out right.
Reward Power - correct answer ✔✔ Offering something of value such as pay raises, bonuses,
promotions, special assignments as a means of influencing other people.
"If you do what I ask, I'll give you a reward"
,Coercive Power - correct answer ✔✔ To punish or withhold positive outcomes as a means of
influencing the behavior of people.
"If you dont do what I want, Ill punish you"
Legitimate Power - correct answer ✔✔ To influence through authority. The right to delegate
tasks and jobs due to one's organizational position or status to others in subordinate positions.
"I am the boss, therefore, you are supposed to do as I ask"
What are Legitimate, reward, and coercive powers? - correct answer ✔✔ They are all power
attained through the position one holds
What are the two personal powers? Explain them - correct answer ✔✔ 1. Expert Power: The
capacity to influence other ppl because of specialized knowledge
"You should do what I want because of my special expertise or information"
2. Referent Power: Influence behavior of others because they admire you and want to identify
positively with you. Derived from charisma or interpersonal attractivness.
"Its easier to get people to do what you want when they like you than when they dislike you"
What is Vision? - correct answer ✔✔ A future that one hopes to create or achieve in order to
improve the present state of affairs.
Truly exceptional leaders are really good at turning their visions into accomplishments.
, What does a visionary leader do? - correct answer ✔✔ He brings meaning to people's work
making what they do seem worthy and valuable. He provides an understanding of how to get to
the future.
Servant Leadership - correct answer ✔✔ Leadership based on commitment to serving others, to
helping ppl use their talents to full potential while working togehther for organizations that
benefit society.
Servant leadership is "other centered" and not "self centered" the focus is on the followers
Empowerment - correct answer ✔✔ Process through which managers enable and help others
gain power and achieve influence within the organization
List and explain the 8 desiriable leadership traits - correct answer ✔✔ 1. Drive - high energy,
display initiative and are tenacious
2. Self-confidence - Trust themselves and have confidence in abilities
3. Creativity
4. Cognitive Ability - Have intelligence to integrate and interpret information
5. Job-relevant knowledge - Know their industry and its technical foundations
6. Motivation
7. Flexbility
8. Honesty and integrity
Descibe an autocratic style leadership - correct answer ✔✔ Act in a unilateral, command-and-
control fashion. Retains authority over others through status. Emphasizes task over people.
Human Relations style - correct answer ✔✔ This leader emphasizes people over task. Focuses
on peoples needs and building relationships