TEST BANK for Advertising and Promotion An Inte
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grated Marketing Communications Perspective, 13th
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Edition by Michael A. Belch, George E. Belch
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All Chapters Fully Covered 1-
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22| Verified Questions & 100% Correct Answers for Exam Preparatio
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ns| A+ GRADE GUARANTEED
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1|P a g e
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, Chapter 01: An Introduction to Integrated Marketing Communications
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1) A consumer products company has been reviewing its advertising spending on traditional media suc
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h as television, radio, and print. The company noticed that its competitors across the country are spend
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ing less on traditional advertising and more on
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, which includes online search, display and video ads, and advertising on social media.
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A) online advertising nf
B) one-stop advertising nf
C) digital advertising nf
D) social media advertising
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E) video advertising nf
2) Prior to the development of integrated marketing communications, which promotional functio
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n dominated in most companies?
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A) mass-media advertising nf
B) sales promotion nf
C) public relations nf
D) publicity
E) direct marketing nf
3) According to the American Marketing Association, the organization that represents marketing pr
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ofessionals in the United States and Canada, marketing is the process of planning and executing the
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conception, pricing, promotion, and distribution of ideas, goods, and services to create
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that satisfy individual and organizational objectives.
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A) opportunities
B) plans
C) advertisements
D) exchanges
E) contributions
2|P a g e
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,4) Ashton industries is learning more about its customers’ perception of value. An independent surve
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y showed that Ashton’s customers weigh all of the benefits of a product against all the costs of acqui
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ring and consuming it. Benefits are categorized as functional, , and/or psychological.
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A) empirical
B) experiential
C) emotional
D) empathetic
E) empathic
5) Which scenario best illustrates a marketing exchange?
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A) The waitress gave Emilio a menu and he placed his food order.
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B) Ryan helped Joslynn replace the air filter in her furnace.
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C) Nash and Janelle gave their son a skateboard for his birthday.
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D) Mrs. Miller gave Lars a box of homemade fudge in return for painting her fence.
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E) Natasha asked Sherice if she could borrow her pen because hers had stopped working.
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6) According to the American Marketing Association’s definition of marketing, which statement is true?
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A) Most marketers are seeking a one-time exchange or transaction with their customers.
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B) The focus of production- nf nf nf
driven companies is on developing and sustaining relationships with their customers.
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C) Successful companies recognize that creating and delivering value to their customers is extremel
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y important.
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D) Though marketing plays an important role in developing relationships with customers, it does n
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ot help in maintaining them.
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E) By definition, a marketing transaction must involve the exchange of money.
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7) Value can best be defined as
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A) the coordination of all seller-
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initiated efforts to set up channels of information and persuasion in order to sell goods and services or
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promote an idea. nf nf
3|P a g e
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, B) the combination of factors like name, logo, design, and packaging that comes to mind whe
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n consumers think about a brand.
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C) the desire and ability of two or more parties to exchange something of importance with on
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e another.
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D) the customer’s perception of all of the benefits of a product or service weighed against all the
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costs of acquiring and consuming it.
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E) the amount of funds invested by the shareholders of a company in promoting its product portfolio.
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8) The four Ps of the marketing mix are product, price, promotion, and
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A) people.
B) place.
C) package.
D) process.
E) perception.
9) Price, product, place, and promotion together form the
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A) points-of-parity.
B) promotional mix. nf
C) marketing mix. nf
D) supply chain components.nf nf
E) exchange mix. nf
10) CBX Industries has always worked with On-
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Point Advertising, a traditional advertising agency. Now CBX’s new marketing VP wants to add in oth
nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf
er types of promotional specialists and has asked On-
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Point to start using a variety of promotional tools rather than relying primarily on media advertising. T
nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf
he new VP is embracing the concept of
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A) international marketing communications. nf nf
B) interdepartmental marketing communications. nf nf
C) informational marketing communications. nf nf
4|P a g e
nf nf nf nf nf
nf nf nf nf nf nf nf
grated Marketing Communications Perspective, 13th
nf nf nf nf
Edition by Michael A. Belch, George E. Belch
nf nf nf nf nf nf nf nf
All Chapters Fully Covered 1-
nf nf nf nf
22| Verified Questions & 100% Correct Answers for Exam Preparatio
nf nf nf nf nf nf nf nf nf
ns| A+ GRADE GUARANTEED
nf nf nf
1|P a g e
nf nf nf nf nf
, Chapter 01: An Introduction to Integrated Marketing Communications
nf nf nf nf nf nf nf
1) A consumer products company has been reviewing its advertising spending on traditional media suc
nf nf nf nf nf nf nf nf nf nf nf nf nf
h as television, radio, and print. The company noticed that its competitors across the country are spend
nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf
ing less on traditional advertising and more on
nf nf nf nf nf nf nf
, which includes online search, display and video ads, and advertising on social media.
nf nf nf nf nf nf nf nf nf nf nf nf nf
A) online advertising nf
B) one-stop advertising nf
C) digital advertising nf
D) social media advertising
nf nf
E) video advertising nf
2) Prior to the development of integrated marketing communications, which promotional functio
nf nf nf nf nf nf nf nf nf nf
n dominated in most companies?
nf nf nf nf
A) mass-media advertising nf
B) sales promotion nf
C) public relations nf
D) publicity
E) direct marketing nf
3) According to the American Marketing Association, the organization that represents marketing pr
nf nf nf nf nf nf nf nf nf nf nf
ofessionals in the United States and Canada, marketing is the process of planning and executing the
nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf
conception, pricing, promotion, and distribution of ideas, goods, and services to create
nf nf nf nf nf nf nf nf nf nf nf
that satisfy individual and organizational objectives.
nf nf nf nf nf
A) opportunities
B) plans
C) advertisements
D) exchanges
E) contributions
2|P a g e
nf nf nf nf nf
,4) Ashton industries is learning more about its customers’ perception of value. An independent surve
nf nf nf nf nf nf nf nf nf nf nf nf nf
y showed that Ashton’s customers weigh all of the benefits of a product against all the costs of acqui
nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf
ring and consuming it. Benefits are categorized as functional, , and/or psychological.
nf nf nf nf nf nf nf nf nf nf nf
A) empirical
B) experiential
C) emotional
D) empathetic
E) empathic
5) Which scenario best illustrates a marketing exchange?
nf nf nf nf nf nf
A) The waitress gave Emilio a menu and he placed his food order.
nf nf nf nf nf nf nf nf nf nf nf
B) Ryan helped Joslynn replace the air filter in her furnace.
nf nf nf nf nf nf nf nf nf
C) Nash and Janelle gave their son a skateboard for his birthday.
nf nf nf nf nf nf nf nf nf nf
D) Mrs. Miller gave Lars a box of homemade fudge in return for painting her fence.
nf nf nf nf nf nf nf nf nf nf nf nf nf nf
E) Natasha asked Sherice if she could borrow her pen because hers had stopped working.
nf nf nf nf nf nf nf nf nf nf nf nf nf
6) According to the American Marketing Association’s definition of marketing, which statement is true?
nf nf nf nf nf nf nf nf nf nf nf nf
A) Most marketers are seeking a one-time exchange or transaction with their customers.
nf nf nf nf nf nf nf nf nf nf nf
B) The focus of production- nf nf nf
driven companies is on developing and sustaining relationships with their customers.
nf nf nf nf nf nf nf nf nf nf
C) Successful companies recognize that creating and delivering value to their customers is extremel
nf nf nf nf nf nf nf nf nf nf nf nf
y important.
nf
D) Though marketing plays an important role in developing relationships with customers, it does n
nf nf nf nf nf nf nf nf nf nf nf nf nf
ot help in maintaining them.
nf nf nf nf
E) By definition, a marketing transaction must involve the exchange of money.
nf nf nf nf nf nf nf nf nf nf
7) Value can best be defined as
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A) the coordination of all seller-
nf nf nf nf
initiated efforts to set up channels of information and persuasion in order to sell goods and services or
nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf
promote an idea. nf nf
3|P a g e
nf nf nf nf nf
, B) the combination of factors like name, logo, design, and packaging that comes to mind whe
nf nf nf nf nf nf nf nf nf nf nf nf nf nf
n consumers think about a brand.
nf nf nf nf nf
C) the desire and ability of two or more parties to exchange something of importance with on
nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf
e another.
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D) the customer’s perception of all of the benefits of a product or service weighed against all the
nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf
costs of acquiring and consuming it.
nf nf nf nf nf
E) the amount of funds invested by the shareholders of a company in promoting its product portfolio.
nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf
8) The four Ps of the marketing mix are product, price, promotion, and
nf nf nf nf nf nf nf nf nf nf nf
A) people.
B) place.
C) package.
D) process.
E) perception.
9) Price, product, place, and promotion together form the
nf nf nf nf nf nf nf
A) points-of-parity.
B) promotional mix. nf
C) marketing mix. nf
D) supply chain components.nf nf
E) exchange mix. nf
10) CBX Industries has always worked with On-
nf nf nf nf nf nf
Point Advertising, a traditional advertising agency. Now CBX’s new marketing VP wants to add in oth
nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf
er types of promotional specialists and has asked On-
nf nf nf nf nf nf nf nf
Point to start using a variety of promotional tools rather than relying primarily on media advertising. T
nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf nf
he new VP is embracing the concept of
nf nf nf nf nf nf nf
A) international marketing communications. nf nf
B) interdepartmental marketing communications. nf nf
C) informational marketing communications. nf nf
4|P a g e
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