Operations Management: Creating Value Along the Supply Chain, 11th Edition – Russell – Verified Test Bank Chapters 1–17 Complete

TEST BANK

OPERATIONS MANAGEMENT CREATING VALUE ALONG THE SUPPLY CHAIN, 11TH EDITION
(RUSSELL)

VERIFIED CHAPTERS 1 - 17, COMPLETE




Operations Management Creating Value Along the Supply Chain
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,TABLE OF CONTENTS UW UW




1 Introduction to Operations and Supply Chain Management
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2 Quality Management
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3 Statistical Process Control
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S3 Operational Decision-Making Tools: Acceptance Sampling
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4 Product Design
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5 Service Design
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6 Processes and Technology
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7 Capacity and Facilities Design
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S7 Operational Decision-Making Tools: Facility Location Models
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8 Human Resources
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S8 Operational Decision-Making Tools: Work Measurement
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9 Project Management
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10 Supply Chain Management Strategy and Design
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11 Global Supply Chain Procurement and Distribution
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S11 Operational Decision-Making Tools: Transportation and Transshipment Models
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12 Forecasting
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13 Inventory Management
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S13 Operational Decision-Making Tools: Simulation
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14 Sales and Operations Planning
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S14 Operational Decision-Making Tools: Linear Programming
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15 Resource Planning Systems
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16 Lean Production Systems
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17 Scheduling
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Operations Management Creating Value Along the Supply Chain
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,Operations Management Creating Value Along the Supply Chain 11th EditionRoberta
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S. Russell, Bernard W. Taylor uw uw uw uw




Concept Check Questions for Learning Objectives uw uw uw uw uw




Chapter 1 – Introduction to Operations and Supply Chain Management
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The Operations Function
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1. The operations function interacts with
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a. Marketing
b. Suppliers
c. Human resources uw




d. Finance
e. All of the above uw uw uw




Difficulty: Easy
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Answer: d uw




2. Operations is often described as uw uw uw uw




a. the creative core of an organization uw uw uw uw uw




b. a transformation process uw uw




c. the source of firm profitability uw uw uw uw




d. all of the above uw uw uw




Difficulty: Easy
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Answer: b uw




The Evolution of Operations and Supply Chain Management
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1. uw helped to enable the Industrial Revolution.
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a. Linear programming uw




b. Quality circles uw




c. Interchangeable parts uw




d. The Internet uw




Difficulty: Easy
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Answer: c uw




2. The Principles of Scientific Management were proposed by
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a. Adam Smith uw




b. Henry Ford uw




c. Frederick Taylor uw




Operations Management Creating Value Along the Supply Chain uw uw uw uw uw uw uw

, d. Elton Mayo uw




Difficulty: Easy uw u
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Answer: c uw




3. Supply chain management emerged as
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a. companies started to outsource production uw uw uw uw




b. the number of suppliers for each company grew
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c. globalization expanded the reach of suppliers and customers uw uw uw uw uw uw uw




d. all of the above uw uw uw




Difficulty: Easy uw u
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Answer: d uw




4. The quality revolution was brought to us by
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a. Germany
b. Japan
c. China
d. Mexico
Difficulty: Easy uw u
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Answer: b uw




Globalization
1. Globalization has grown rapidly due to uw uw uw uw uw




a. World trade agreements uw uw




b. The Internet uw




c. Outsourcing
d. All of the above uw uw uw




Difficulty: Easy uw u
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Answer: d uw




2. Which of the following countries has the highest hourly wage rate?
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a. Norway
b. U.S.
c. Germany
d. South Korea uw




Difficulty: Moderateuw u
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Answer: a uw




3. Companies go global to uw uw uw




a. take advantage of favorable costs uw uw uw uw




Operations Management Creating Value Along the Supply Chain
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