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Updated Vivint Smart Home Pro Final Exam for 2025 with verified correct answers. Covers
smart home systems, installation, troubleshooting, safety standards, and customer service
essentials. Designed for professionals seeking to certify and pass with guaranteed success.
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Vivint smart home practice test
1. What is the primary goal of the Vivint Smart Home Pro during an in-home consultation?
A) To sell the most expensive package immediately.
B) To build trust and identify the customer's specific needs and lifestyle.
C) To complete the installation as quickly as possible.
D) To focus only on customers who are already tech-savvy.
Answer: B
2. The Vivint Smart Hub is the central brain of the system. What is a key feature of the latest
panel?
A) It requires a wired connection to the router at all times.
B) It has a built-in battery backup and cellular connectivity.
C) It can only control Z-Wave devices from Vivint.
D) It does not work with Amazon Alexa or Google Assistant.
Answer: B
3. A customer is concerned about a power outage. Which component ensures their security
system remains online?
A) The Doorbell Camera Pro
B) The Panel's battery backup and cellular module
C) The Smart Thermostat
D) The Ping Camera
Answer: B
4. Which technology does Vivint primarily use to connect sensors (like door/window sensors)
to the panel?
,A) Wi-Fi
B) Bluetooth
C) Z-Wave
D) Zigbee
Answer: C
5. What is the primary benefit of the Vivint Doorbell Camera Pro?
A) It can be used as a standalone device without a panel.
B) It provides real-time video, two-way talk, and deters package theft.
C) It has unlimited cloud storage with no subscription.
D) It only records when the doorbell button is pressed.
Answer: B
6. When demonstrating the SkyControl panel, a key selling point is its ability to:
A) Function as a universal remote for any TV.
B) Create custom automations and control all connected devices from one interface.
C) Play video games from the app store.
D) Make international phone calls for free.
Answer: B
7. The Vivint app allows customers to:
A) Only arm and disarm the system.
B) Control their system, view camera feeds, and create automations from anywhere.
C) Only view live camera feeds when at home on Wi-Fi.
D) Control non-Vivint branded devices from any manufacturer.
Answer: B
8. What does the term "Smart Drive" refer to in the Vivint ecosystem?
A) A feature for smart thermostat scheduling.
B) A car module for tracking vehicle location.
C) Local network-attached storage for continuous video recording from cameras.
D) The internal storage of the Smart Hub.
Answer: C
9. A customer wants to be alerted if a water leak occurs in their basement. Which sensor
should you recommend?
A) A Door/Window Sensor
B) A Motion Sensor
C) A Water Sensor
, D) A Glass Break Sensor
Answer: C
10. The Vivint Outdoor Camera Pro is known for:
A) Having a black-and-white display only.
B) Its deterrent features like a spotlight and siren.
C) Not requiring any power source.
D) Being exclusively for indoor use.
Answer: B
11. What is the purpose of a "Scene" in the Vivint system?
A) To watch movies from the panel.
B) To trigger multiple actions with one command (e.g., "Goodnight" locks doors, turns off lights,
arms system).
C) To change the background image on the panel.
D) To describe the camera's field of view.
Answer: B
12. If a customer's internet goes down, how does the Vivint system communicate with the
monitoring center?
A) It uses a neighbor's Wi-Fi.
B) It sends a signal via Bluetooth to the customer's phone.
C) It uses the built-in cellular connection as a backup.
D) The system becomes non-functional until internet is restored.
Answer: C
13. Which device helps save on energy bills by learning a household's schedule and adjusting
the temperature automatically?
A) The Element Thermostat
B) The Doorbell Camera
C) The Smart Plug
D) The Motion Sensor
Answer: A
14. What is the main function of a Glass Break Sensor?
A) To detect when a window is opened.
B) To detect the specific sound frequency of breaking glass.
C) To sense motion in a room.
D) To measure room temperature.
Answer: B