Semester 2 2025 – DUE 3 October 2025 ; 100% correct
solutions and explanations.
Question 1
Define operational risk and compile a draft design for the
operational risk report to serve as a guideline for the risk
management team responsible for drafting it.
Definition of Operational Risk
Operational risk refers to the risk of loss resulting from inadequate or
failed internal processes, people, systems, or from external events. This
includes risks related to fraud, human error, system failures,
cyberattacks, natural disasters, and regulatory non-compliance. In the
banking sector, operational risk is significant as it directly impacts
financial performance, customer trust, and compliance with regulatory
requirements. It also encompasses legal risks but excludes strategic and
reputational risks, even though these may arise as consequences of
operational failures.
Draft Design for the Operational Risk Report
The operational risk report should be a structured, comprehensive, and
transparent document that provides the Bank’s stakeholders with
insights into the risk environment, exposures, and mitigation actions.
The following draft design will serve as a guideline for the team:
1. Executive Summary
Overview of operational risk landscape.