WGU D072 PRE ASSESSMENT STUDY
GUIDE WITH 100% COMPLETE
SOLUTION
, WGU D072 Assessment Study Guide
What is true about emotional intelligence in the workplace? - Correct Answer-
Importance EI Varies by situation and job position
A supervisor conducts a 90 day evaluation with a new employee. Its recommended that
the new employee take more initiative to complete tasks and to persevere, even on the
most challenging days. - Correct Answer-Motivation
A manager recently decides to get employees involved in a new corporate social
responsibility (CSR) initiative to show that the company is dedicated to making a
difference in the local community. Which activity demonstrates an appropriate way to
meet this goal? - Correct Answer-Initiate a community technology recycling program for
old computers
A production manager is told that a supplier of one of their key products has declared
bankruptcy and cannot supply the necessary material. The production manager calls
other suppliers to see if they have the necessary material to continue manufacturing
these products. Which managerial core role is being used? - Correct Answer-Decisional
Which organizational culture is best suited for an individual who is high in
conscientiousness? - Correct Answer-Hierarchy
Which result occurs when there is a person-culture misalignment? - Correct Answer-
Attrition
Which communication channel contains an item like an organization's newsletter? -
Correct Answer-Leanest
How can a speaker overcome issues pertaining to semantics to ensure effective
communication? - Correct Answer-Be direct and clearly state what is intended
Which characteristics are seen in employees who use an assertive communication
style? - Correct Answer-Calm and relaxed posture
How can a manager exhibit supportive communication? - Correct Answer-Use
descriptive language
During a meeting to decide the venue for the annual office picnic, a manager says that
the location is fine for the event but adds that others will likely be opposed to the choice.
GUIDE WITH 100% COMPLETE
SOLUTION
, WGU D072 Assessment Study Guide
What is true about emotional intelligence in the workplace? - Correct Answer-
Importance EI Varies by situation and job position
A supervisor conducts a 90 day evaluation with a new employee. Its recommended that
the new employee take more initiative to complete tasks and to persevere, even on the
most challenging days. - Correct Answer-Motivation
A manager recently decides to get employees involved in a new corporate social
responsibility (CSR) initiative to show that the company is dedicated to making a
difference in the local community. Which activity demonstrates an appropriate way to
meet this goal? - Correct Answer-Initiate a community technology recycling program for
old computers
A production manager is told that a supplier of one of their key products has declared
bankruptcy and cannot supply the necessary material. The production manager calls
other suppliers to see if they have the necessary material to continue manufacturing
these products. Which managerial core role is being used? - Correct Answer-Decisional
Which organizational culture is best suited for an individual who is high in
conscientiousness? - Correct Answer-Hierarchy
Which result occurs when there is a person-culture misalignment? - Correct Answer-
Attrition
Which communication channel contains an item like an organization's newsletter? -
Correct Answer-Leanest
How can a speaker overcome issues pertaining to semantics to ensure effective
communication? - Correct Answer-Be direct and clearly state what is intended
Which characteristics are seen in employees who use an assertive communication
style? - Correct Answer-Calm and relaxed posture
How can a manager exhibit supportive communication? - Correct Answer-Use
descriptive language
During a meeting to decide the venue for the annual office picnic, a manager says that
the location is fine for the event but adds that others will likely be opposed to the choice.
