Complete Solutions
6 C's of Caring Correct Answer Compassion, competence,
confidence, conscience, commitment, comportment
Advantages to nursing information systems Correct Answer
better access to information, enhanced quality of documentation,
improved quality of care, increased productivity, improved
communication, reduced errors, reduced hospital costs,
automatic billing, reminders and prompts for charting.
Affective learning Correct Answer feelings
Aggressive communication Correct Answer focus on their
own needs; loud, blaming, and demanding.
Assertive communication Correct Answer declare and affirm
opinions; respecting, balancing, and acknowledging.
Assertive communication techniques Correct Answer "I"
statements, fogging, negative assertion, repetition, confidence,
management of nonverbal communication, avoid apologizing,
preform post conversation evaluation.
Assessment Correct Answer Collecting, organizing, and
validating data; documenting the pt assessment data; the purpose
is to establish a database about the patients response to health
concerns or illness and their ability to manage their needs.
, Barriers to communication Correct Answer stereotyping,
agreeing and disagreeing, being defensive, challenging, probing,
testing, rejecting, changing topics, unwarranted reassurance,
passing judgement, and giving common advice.
Basic competencies to collaboration Correct Answer good
interpersonal skills, mutual respect and trust, giving and
receiving feedback, decision making skills, learning to value and
manage diversity, developing good conflict resolution skills, and
learning to create win-win situations.
Caring encounters Correct Answer knowing the client,
nursing presence, empowering the client, compassion, and
competence.
caring for self Correct Answer adequate nutrition, activity and
exercise, recreation, avoiding unhealthy practices
Case management Correct Answer Collaborative process of
assessment, planning, facilitating, and advocating through
communication and available resources to promote quality, cost
effective outcomes.
Characteristics of effective collaborations Correct Answer
common purpose and goals, clinical competence of each
provider, interpersonal competence, humor, trust, valuing and
respecting diverse and complementary knowledge.
Characteristics of Effective groups Correct Answer
accomplish goals, maintain cohesion, develop and modify
structure to improve effectiveness.