Supervisor Level 1- GPSTC UPDATED ACTUAL Questions and
CORRECT Answers
1. Autocratic man- management style where all decision-making is centralised, there is little del-
agement style egated authority and communication is one way - downwards. Micro-manages
subprdinates.
2. Consultative is one where the manager consults employees before making decisions.
management
style
3. Persuasive man- is one where the manager attempts to sell decisions made.
agement style
4. Democratic Man- seeks input from subordinates and do what the majority of subordinates wants
agement Style
5. chaotic manage- Gives employers the power to make all of their decisions. Management outlines
ment style company goals and each employer is responsible for achieving their goals.
6. The #1 factor The relationship between employees and the immediate boss.
in productivity,
morale, and re-
tention
7. Management getting work done through others
8. Characteristics of Oversee activities of other people
supervisors Supervisors need subordinates more than subordinates need supervisors
Supervisors get paid primarily for what their subordinates do
9. Supervisor re- Plan
sponsibilities Organize
Direct
Control
Coordinate
1/9
, Supervisor Level 1- GPSTC UPDATED ACTUAL Questions and
CORRECT Answers
10. technical compe- the ability to apply specialized knowledge or expertise. How to do the job. New
tence supervisors rely most on this skill.
11. Professional Proven level of ability, often linked to qualifications issued by relevant professional
competence bodies and compliance with their codes of practice and standards. Understand
policy and rules.
12. Five foundations Give clear and complete instructions
of supervision Communicate
Give credit where it is due
Involve people in decisions
Maintain an open door
13. Three skills su- Technical skill- how to do the job
pervisors should Interpersonal skill- dealing with people
have Analytical skill- problem solving
14. Levels of Man- Executive- chief, Director, sheriff- hire and fire
agement
Middle management- major, Capt. LT.- implement programs and supervise others.
First line supervisor- Sgt. Corporal, FTO- responsible for working with hands on
workers.
15. What is a first line Report to middle managers
supervisor?
Responsible for getting hand on work employees to carry out the plans of man-
agement
Sgt, Corporals, FTO
Responsible for the actions of another (could just not have a title- a senior oflcer)
16.
2/9
CORRECT Answers
1. Autocratic man- management style where all decision-making is centralised, there is little del-
agement style egated authority and communication is one way - downwards. Micro-manages
subprdinates.
2. Consultative is one where the manager consults employees before making decisions.
management
style
3. Persuasive man- is one where the manager attempts to sell decisions made.
agement style
4. Democratic Man- seeks input from subordinates and do what the majority of subordinates wants
agement Style
5. chaotic manage- Gives employers the power to make all of their decisions. Management outlines
ment style company goals and each employer is responsible for achieving their goals.
6. The #1 factor The relationship between employees and the immediate boss.
in productivity,
morale, and re-
tention
7. Management getting work done through others
8. Characteristics of Oversee activities of other people
supervisors Supervisors need subordinates more than subordinates need supervisors
Supervisors get paid primarily for what their subordinates do
9. Supervisor re- Plan
sponsibilities Organize
Direct
Control
Coordinate
1/9
, Supervisor Level 1- GPSTC UPDATED ACTUAL Questions and
CORRECT Answers
10. technical compe- the ability to apply specialized knowledge or expertise. How to do the job. New
tence supervisors rely most on this skill.
11. Professional Proven level of ability, often linked to qualifications issued by relevant professional
competence bodies and compliance with their codes of practice and standards. Understand
policy and rules.
12. Five foundations Give clear and complete instructions
of supervision Communicate
Give credit where it is due
Involve people in decisions
Maintain an open door
13. Three skills su- Technical skill- how to do the job
pervisors should Interpersonal skill- dealing with people
have Analytical skill- problem solving
14. Levels of Man- Executive- chief, Director, sheriff- hire and fire
agement
Middle management- major, Capt. LT.- implement programs and supervise others.
First line supervisor- Sgt. Corporal, FTO- responsible for working with hands on
workers.
15. What is a first line Report to middle managers
supervisor?
Responsible for getting hand on work employees to carry out the plans of man-
agement
Sgt, Corporals, FTO
Responsible for the actions of another (could just not have a title- a senior oflcer)
16.
2/9
