Theory and Practice, 9th Edition Derald Wing Sue,
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David Sue, Helen A. Neville, Laura Smith
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Chapter 1: Obstacles to Cultural Competence & Cultural Humility: Understanding Resistance
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to Multicultural Training
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Test Questions
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Below are questions that can be used to test the students’ knowledge of the material covered in
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Chapter 1 of the 8th edition of Counseling the Culturally Diverse: Theory and Practice (CCD, Sue
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8th edition). Questions are presented in various formats (True/False, Multiple Selection, Multiple
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Choice, Text Entry, and Essay Type). After each series of questions, you will find the correct
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answers along with accompanying explanations. Bloom’s taxonomy is provided to indicate the
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style of learning needed to answer the respective question. Additionally, you will also find a
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descriptor, EASY, MEDIUM, HARD, indicating the difficulty level of each question.
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Question 1 z
Question Type: True/False z z
Question: The journey to becoming a competent culturally sensitive counselor in working with
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diverse populations is not complex as humans have innate characteristics that are relatively
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consistent across cultures with similar hopes and dreams that mark their humanness.
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Answer: False z
Solution: According to the authors, becoming culturally competent in working with diverse
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populations is a complex interaction of many dimensions that involves broad theoretical,
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conceptual, research, and practice issues. Moreover, the journey will be filled with obstacles to
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self-exploration, to understanding yourself as a racial/cultural being, and to understanding the
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worldview of those who differ from you in race, gender, ethnicity, sexual orientation, and other
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sociodemographic characteristics. The subject matter in this book and course requires the reader to
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explore biases and prejudices, a task that often evokes defensiveness and resistance.
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Bloom’s Level: Comprehension z z
Difficulty Level: EASY
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Question 2 z
Question Type: Multiple Selection z z z
Question: Becoming culturally competent in mental health practice demands that nested or
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embedded emotions be openly experienced in which of the following sociodemographic
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dimensions of difference?
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a. race
,b. culture
c. gender
d. sexual orientation z
e. only a and b z z z
Answer: a, b, c, d z z z z
Solution: The authors point out that the journey to becoming culturally competent therapists is
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filled with obstacles to self-exploration, to understanding oneself as a racial/cultural being, and to
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understanding the worldview of those who differ from others in terms of race, gender, ethnicity,
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sexual orientation, and other sociodemographic dimensions.
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Bloom’s Level: Knowledge z z
Difficulty Level: MEDIUM
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Question 3 z
Question Type: Text Entry z z z
Question: The three types of resistance that are often encountered by students studying diversity
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training are:
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a. cognitive; emotional; behavioral z z
b. psychological; physiological; emotional z z
c. dissonance; isolation; invalidation z z
d. physical; emotional; spiritual z z
Answer: a z
Solution: The authors report that in work with resistance to diversity training, research reveals
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how it is likely to be manifested in three forms: cognitive resistance, emotional resistance, and
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behavioral resistance (Sue, 2015, as cited in Sue 8th edition).
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Bloom’s Level: Knowledge z z
Difficulty Level: MEDIUM
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Question 4 z
Question Type: Essay Type z z z
Question: Identify at least three emotions you experienced as you read the reactions of the four
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students. Reflect on why you feel those emotions surfaced.
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Solution: Responses will vary but, according to the authors, one of the greatest concerns of
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instructors is the strong emotive reactions of students to the material: grief, anger, depression, and
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guilt in working through the content.
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Bloom’s Level: Synthesis
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Difficulty Level: HARD
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,Question 5 z
Question Type: True/False z z
Question. The burden to become multiculturally competent rests on the trainees from dominant
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culture as in most cases they have been the ones to marginalize, stereotype, and oppress minority
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cultures. Thus, it is the responsibility of the dominant culture to help rectify this in raising
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awareness and also in becoming competent in working with diverse populations.
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Answer: False z
Solution: Understanding multicultural counseling competence applies equally to trainees from
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dominant and marginalized groups and to helping professionals.
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Bloom’s Level: Application z z
Difficulty Level: MEDIUM
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Question 6 z
Question Type: Multiple Selection
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Question: According to Kiselica (1999, as cited in Sue 8th edition), White psychologists avoid topics
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of race because
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a. It may reveal their own prejudices and biases
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b. They are racked with guilt over the way people of color have been treated
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c. They are fearful of being labeled a racist or blamed for the oppression
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d. a and c only z z z
Answer: a, b, c
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Solution: Kiselica, a White psychologist who addresses his own ethnocentrism and racism,
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contends that these topics (ethnocentrism and racism) are subjects that most Whites tend to avoid.
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He adds that most shy away from discussing these issues for many reasons. He posits that Whites
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are racked with guilt over the way people of color have been treated in our nation. Whites fear that
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they will be accused of mistreating others, and particularly fear being called the ―R‖ word—
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racist. Many grow uneasy whenever issues of race emerge. Whites tend to back away,
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change the subject, respond defensively, assert their innocence and ―color blindness,‖ and deny that
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they could possibly be ethnocentric or racist. (Kiselica, 1999, as cited in Sue 8th edition).
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Bloom’s Level: Application z z
Difficulty Level: MEDIUM
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Question 7 z
Question Type: Essay Type z z z
Question: Describe recent conversations you have had about diversity. What were the settings for
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those conversations to occur? What was the makeup of those participating in the discussion?
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Solution: Responses will vary but, according to the authors, thepowerful feelings arousedinsome
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, students prevent them from being open to diversity issues, and from making classroom discussions on
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the topic a learning opportunity. Instead, conversations on diversity become ―shouting matches‖ or
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become monologues rather than dialogues.
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Bloom’s Level: Synthesis z z
Difficulty Level: HARD
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Question 8 z
Question Type: Essay Type z z z
Question: How has your worldview shaped you? Consider, for example, the country you were born
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in, the family you had, the home or neighborhood you lived in or school you attended,
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opportunities you had, and any religious affiliation and how have each of these areas and/or
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others helped form you as a person?
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Solution: Responses will vary but, according to the authors, each of these areas will influence the
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worldview. To become multiculturally competent counselors they must understand the client’s
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worldview but they must first understand their own. As a counselor or therapist working with
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culturally diverse clients, understanding differences in worldviews is an important first step to
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becoming culturally competent. However, to recognize the differences or similarities, one must
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first examine their own understanding of themselves and how their worldview has shaped them as
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persons.
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Bloom’s Level: Synthesis z z
Difficulty Level: HARD
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Question 9 z
Question Type: True/False z z
Question: In order to be a culturally competent therapist, one should avoid personal feelings and
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previous experiences with race, culture and gender and therefore be free to explore the client’s
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experience with prejudices or racism.
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Answer: False z
Solution: The journey to cultural competence requires an emotional awakening in the area of
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one’s knowledge, beliefs, attitudes, and behaviors related to race, culture, ethnicity, gender, and
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other diverse groups. Furthermore, the authors state that becoming culturally competent in
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counseling/mental health practice demands that nested or embedded emotions associated with
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race, culture, gender, and other sociodemographic differences be openly experienced and
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discussed.
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Bloom’s Level: Application z z
Difficulty Level: MEDIUM
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Question 10 z