, TEST BANK FOR MANAGEMENT 7TH EDITION WILLIAMS
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Table of Content
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1. Management.
2. History of Management.
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3. Organizational Environments and Cultures.
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4. Ethics and Social Responsibility.
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5. Planning and Decision Making.
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6. Organizational Strategy. d
7. Innovation and Change. d d
8. Global Management.
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9. Designing Adaptive Organizations.
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10. Managing Teams. d
11. Managing Human Resource Systems.
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12. Managing Individuals and a Diverse Work Force.
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13. Motivation.
14. Leadership.
15. Managing Communication. d
16. Control.
17. Managing Information. d
18. Managing Service and Manufacturing Operations.
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,Chapter 1: Management d d
TRUE/FALSE
1. While good management is basic to starting and growing a business, once some measure of
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success has been achieved, good management becomes less important.
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ANS: F d
Good management is basic to starting a business, growing a business, and maintaining a business once it
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has achieved some measure of success.
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PTS: 1 d d DIF: Easy REF: d d 6 TOP: d AACSB Analytic d
KEY: Creation of Value
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2. Managers are responsible for doing the basic work in the company.
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ANS: F d
The manager‘s job is not to do the basic work in the company, but to help others do their work.
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PTS: 1 d DIF: Easy REF: 7 d TOP: AACSB Reflective d d
Thinking KEY: Creation of Value
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3. Companies that plan have larger profits and faster growth than companies that don‘t.
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ANS: T d PTS: 1 d d DIF: Easy REF: d d 9
TOP: AACSB Reflective Thinking
d d d KEY: Creation of Value d d d
4. The classical functions of management are (1) making things happen, (2) meeting the
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competition, (3) organizing people, projects, and processes, and (4) leading.
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ANS: F d
The classical functions of management are planning, organizing, leading, and controlling.
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PTS: 1 d DIF: Moderate REF: 8 TOP: AACSB Reflective d d d
Thinking KEY: Leadership Principles | HRM | Strategy | Creation of Value
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5. According to What Really Works, Meta-Analysis, meta-analysis is a research tool that combines
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the results of a number of research studies.
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ANS: T d PTS: 1 d d DIF: Easy REF: d d 10-11
TOP: AACSB Reflective Thinking
d d d KEY: Creation of Value d d d
6. According to the What Really Works box, meta-analysis is useful for management theorists and
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researchers, but it has little value for the practicing manager.
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ANS: F d
Meta-analysis is also useful for practicing managers, because it shows what works and the conditions
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under which management techniques may work better or worse in the ―real world.‖
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, PTS: 1 DIF: Moderate
d REF: 10-11 d TOP: AACSB Reflective d d
Thinking KEY: Creation of Value
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7. Top managers are responsible for creating a context for change in the organization.
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ANS: T PTS: 1
d d d DIF: Moderate REF: d d 13-14
TOP: AACSB Reflective Thinking
d d d KEY: Creation of Value d d d
8. Top managers are the managers responsible for facilitating team activities toward goal
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accomplishment.
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ANS: F d
Top managers are executives responsible for the overall direction of the organization; team leaders are the
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managers responsible for facilitating team activities toward goal accomplishment.
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PTS: 1 DIF: Moderate
d REF: 13-14 (Exhibit d d
1.2) TOP: AACSB Reflective Thinking KEY: Group Dynamics
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9. As the health-care team leader for Commerce Bank, Emmett Conlon is responsible for facilitating
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his team‘s performance and should not be involved with any employees outside of his team.
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ANS: F d
Team leaders are responsible not only for facilitating team performance, but also for acting as liaisons
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between their teams and other company teams.
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PTS: 1 DIF: Moderate
d REF: 16-17 d TOP: AACSB d
Analytic KEY: Group Dynamics | Leadership Principles
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10. Typical titles used for top managers are general manager, plant manager, regional manager, and
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divisional manager.
d d
ANS: F d
These are typical titles for middle managers, not top managers. See Exhibit 1.2.
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PTS: 1 DIF: Moderate
d REF: 13-14 (Exhibit 1.2) d d d
dTOP: AACSB Reflective Thinking
d d d KEY: Creation of Value | HRMd d d d d
11. First-line managers are responsible for setting objectives consistent with organizational goals and
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planning and implementing subunit strategies for achieving these objectives.
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ANS: F d
This is the responsibility of middle managers. See Exhibit 1.2.
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PTS: 1 d DIF: Moderate REF: 15 d TOP: AACSB Reflective d d
Thinking KEY: Strategy
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12. Bandai, the third-largest toy maker in the world, has embarked on a series of acquisitions in an
d d d d d d d d d d d d d d d d
effort to become the leading toy maker in the world. The decision to adopt this goal was most likely
d d d d d d d d d d d d d d d d d d d
made by its top management.
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d d d d d d
Table of Content
d d
1. Management.
2. History of Management.
d d
3. Organizational Environments and Cultures.
d d d
4. Ethics and Social Responsibility.
d d d
5. Planning and Decision Making.
d d d
6. Organizational Strategy. d
7. Innovation and Change. d d
8. Global Management.
d
9. Designing Adaptive Organizations.
d d
10. Managing Teams. d
11. Managing Human Resource Systems.
d d d
12. Managing Individuals and a Diverse Work Force.
d d d d d d
13. Motivation.
14. Leadership.
15. Managing Communication. d
16. Control.
17. Managing Information. d
18. Managing Service and Manufacturing Operations.
d d d d
,Chapter 1: Management d d
TRUE/FALSE
1. While good management is basic to starting and growing a business, once some measure of
d d d d d d d d d d d d d d
success has been achieved, good management becomes less important.
d d d d d d d d d
ANS: F d
Good management is basic to starting a business, growing a business, and maintaining a business once it
d d d d d d d d d d d d d d d d
has achieved some measure of success.
d d d d d d
PTS: 1 d d DIF: Easy REF: d d 6 TOP: d AACSB Analytic d
KEY: Creation of Value
d d d
2. Managers are responsible for doing the basic work in the company.
d d d d d d d d d d
ANS: F d
The manager‘s job is not to do the basic work in the company, but to help others do their work.
d d d d d d d d d d d d d d d d d d d
PTS: 1 d DIF: Easy REF: 7 d TOP: AACSB Reflective d d
Thinking KEY: Creation of Value
d d d d d
3. Companies that plan have larger profits and faster growth than companies that don‘t.
d d d d d d d d d d d d
ANS: T d PTS: 1 d d DIF: Easy REF: d d 9
TOP: AACSB Reflective Thinking
d d d KEY: Creation of Value d d d
4. The classical functions of management are (1) making things happen, (2) meeting the
d d d d d d d d d d d d
competition, (3) organizing people, projects, and processes, and (4) leading.
d d d d d d d d d d
ANS: F d
The classical functions of management are planning, organizing, leading, and controlling.
d d d d d d d d d d
PTS: 1 d DIF: Moderate REF: 8 TOP: AACSB Reflective d d d
Thinking KEY: Leadership Principles | HRM | Strategy | Creation of Value
d d d d d d d d d d d d
5. According to What Really Works, Meta-Analysis, meta-analysis is a research tool that combines
d d d d d d d d d d d d
the results of a number of research studies.
d d d d d d d d
ANS: T d PTS: 1 d d DIF: Easy REF: d d 10-11
TOP: AACSB Reflective Thinking
d d d KEY: Creation of Value d d d
6. According to the What Really Works box, meta-analysis is useful for management theorists and
d d d d d d d d d d d d d
researchers, but it has little value for the practicing manager.
d d d d d d d d d d
ANS: F d
Meta-analysis is also useful for practicing managers, because it shows what works and the conditions
d d d d d d d d d d d d d d
under which management techniques may work better or worse in the ―real world.‖
d d d d d d d d d d d d d
, PTS: 1 DIF: Moderate
d REF: 10-11 d TOP: AACSB Reflective d d
Thinking KEY: Creation of Value
d d d d d
7. Top managers are responsible for creating a context for change in the organization.
d d d d d d d d d d d d
ANS: T PTS: 1
d d d DIF: Moderate REF: d d 13-14
TOP: AACSB Reflective Thinking
d d d KEY: Creation of Value d d d
8. Top managers are the managers responsible for facilitating team activities toward goal
d d d d d d d d d d d
accomplishment.
d
ANS: F d
Top managers are executives responsible for the overall direction of the organization; team leaders are the
d d d d d d d d d d d d d d d
managers responsible for facilitating team activities toward goal accomplishment.
d d d d d d d d d
PTS: 1 DIF: Moderate
d REF: 13-14 (Exhibit d d
1.2) TOP: AACSB Reflective Thinking KEY: Group Dynamics
d d d d d d d
9. As the health-care team leader for Commerce Bank, Emmett Conlon is responsible for facilitating
d d d d d d d d d d d d d
his team‘s performance and should not be involved with any employees outside of his team.
d d d d d d d d d d d d d d d
ANS: F d
Team leaders are responsible not only for facilitating team performance, but also for acting as liaisons
d d d d d d d d d d d d d d d
between their teams and other company teams.
d d d d d d d
PTS: 1 DIF: Moderate
d REF: 16-17 d TOP: AACSB d
Analytic KEY: Group Dynamics | Leadership Principles
d d d d d d d
10. Typical titles used for top managers are general manager, plant manager, regional manager, and
d d d d d d d d d d d d d
divisional manager.
d d
ANS: F d
These are typical titles for middle managers, not top managers. See Exhibit 1.2.
d d d d d d d d d d d d
PTS: 1 DIF: Moderate
d REF: 13-14 (Exhibit 1.2) d d d
dTOP: AACSB Reflective Thinking
d d d KEY: Creation of Value | HRMd d d d d
11. First-line managers are responsible for setting objectives consistent with organizational goals and
d d d d d d d d d d d
planning and implementing subunit strategies for achieving these objectives.
d d d d d d d d d
ANS: F d
This is the responsibility of middle managers. See Exhibit 1.2.
d d d d d d d d d
PTS: 1 d DIF: Moderate REF: 15 d TOP: AACSB Reflective d d
Thinking KEY: Strategy
d d d
12. Bandai, the third-largest toy maker in the world, has embarked on a series of acquisitions in an
d d d d d d d d d d d d d d d d
effort to become the leading toy maker in the world. The decision to adopt this goal was most likely
d d d d d d d d d d d d d d d d d d d
made by its top management.
d d d d d
