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Summary interculturele communicatie

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Summary of 11 pages for the course Interculturele communicatie at HHS

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June 13, 2014
Number of pages
11
Written in
2013/2014
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Summary

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Intercultural communication




Course objectives
- Basic understanding of the cultural factors that affect the process of interpersonal
communication.
- Understanding similarities and differences across cultures.
- Recognise the main barriers and their implications in multicultural encounters.

- Define the main concepts used in the study of ICC.
- Distinguish the main characteristics of verbal and non-verbal communication and its impact in
ICC.
- Recognise how culture influences our perception and intercultural communication.

, C ommunication is everywhere because you can’t not behave. Communication is inherently cultural
(ethnocentric).

Etnocentrisme is een andere cultuur beoordelen aan de hand van die van jou. Het gevoel ergens bij
te horen en zich daarnaast te onderscheiden van anderen is belangrijk voor de ontwikkeling van een
positief zelfbeeld. Dit zelfbeeld wordt gevormd door een sociale identificatie en een sociale contra-
identificatie. Bij de eerste worden goede eigenschappen van de eigen groep als positief ervaren en bij
de tweede worden negatieve kenmerken van anderen benadrukt. Primair is het positieve zelfbeeld
gebaseerd op positieve vooroordelen over de eigen groep en negatieve vooroordelen over anderen.
Deze combinatie wordt etnocentrisme genoemd.

Reasons why to study intercultural communication?
- People lower their defenses and accept and celebrate their differences
- People learn how to interact with people from other cultures
- People will rethink blatant and negative generalizations
- Personal growth will occure trough tolerance

Culture is:
- an accumulated pattern of values, beliefs and behaviors
- an identifiable group of people with a common history.
- Verbal and nonverbal symbol systems
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