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NUR 100 EXAM 2 Questions and Answers
A new nurse complains to her preceptor that she has no time for
therapeutic communication with her patients. Which of the
following is the best strategy to help the nurse find more time for
this communication?
Ans: Include communication while performing tasks such as changing
dressings and checking vital signs.
A nurse is talking with a young-adult patient about the purpose of
a new medication. The nurse says, "I want to be clear. Can you tell
me in your words the purpose of this medicine?" This exchange is
an example of which element of the transactional communication
process?
Ans: Obtaining feedback
A patient who is Spanish-speaking does not appear to understand
the nurse's information on wound care. Which action should the
nurse take?
Ans: Use a professional interpreter to provide wound care education in
Spanish
A nurse prepares to contact a patient's physician about a change
in the patient's condition. Using SBAR (Situation, Background,
Assessment, and Recommendation) communication, which of the
following is the correct order?
1."She is a 53-year-old female who was admitted 2 days ago with
pneumonia and was started on Levaquin at 5 pm yesterday. She
complains of a poor appetite."
2. "The patient reported feeling very nauseated after her dose of
Levaquin an hour ago."
3. "Would you like to make a change in antibiotics, or could we
give her a nutritional supplement before her medication?"
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4. "The patient started complaining of nausea yesterday evening
and has vomited several times during the night."
Ans: B. 4, 1, 2, 3
A nurse is assigned to care for a patient for the first time and
states, "I don't know a lot about your culture and want to learn
how to better meet your health care needs." Which therapeutic
communication technique did the nurse use in this situation?
Ans: D. Humility
A new nurse is experiencing lateral violence at work. Which steps
could the nurse take to address this problem?
Ans: Talk with the preceptor or manager and ask for assistance in
handling this issue
A nurse has been gathering physical assessment data on a patient
and is now listening to the patient's concerns. The nurse sets a
goal of care that incorporates the patient's desire to make
treatment decisions. This is an example of the nurse engaged in
which phase of the nurse-patient relationship?
Ans: Working phase
A patient is evaluated in the emergency department after causing
an automobile accident while being under the influence of alcohol.
While assessing the patient, which statement would be the most
therapeutic?
Ans: Tell me what happened before, during, and after the automobile
accident tonight."
A nursing student is reviewing a process recording with the
instructor. The student engaged the patient in a discussion about
availability of family members to provide support at home once
the patient is discharged. The student reviews with the instructor
whether the comments used encouraged openness and allowed the
patient to "tell his story." This is an example of which step of the
nursing process?
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Ans: Evaluation
When working with an older adult who is hearing-impaired, the
use of which techniques would improve communication? (Select all
that apply.)
Ans: Check for needed adaptive equipment.
Give the patient time to respond to questions
Keep communication short and to the point.
Nurses must communicate effectively with the health care team
for which of the following reasons? (Select all that apply.)
Ans: Reduce the risk of errors to the patient
Provide optimum level of patient care
Improve patient outcomes
Motivational interviewing (MI) is a technique that applies
understanding a patient's values and goals in helping the patient
make behavior changes. What are other benefits of using MI
techniques? (Select all that apply.)
Ans: Gaining an understanding of patient's motivations
Recognizing patient's strengths and supporting their efforts
Identifying differences in patient's health goals and current behaviors
Which strategies should a nurse use to facilitate a safe transition
of care during a patient's transfer from the hospital to a skilled
nursing facility? (Select all that apply.)
Ans: Collaboration between staff members from sending and receiving
departments
Using a standardized transfer policy and transfer tool
The nurse uses silence as a therapeutic communication technique.
What is the purpose of the nurse's silence? (Select all that apply.)
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Ans: Prompt the patient to talk when he or she is ready
Allow the patient time to think and gain insight
A patient needs to learn to use a walker. Which domain is
required for learning this skill?
Ans: Psychomotor domain
A patient newly diagnosed with cervical cancer is going home. The
patient is avoiding discussion of her illness and postoperative
orders. What is the nurse's best plan in teaching this patient?
Ans: Provide only the information that the patient needs to go home
When planning for instruction on cardiac diets to a patient with
heart failure, which of the following instructional methods would
be the most appropriate for someone identified as a visual/spatial
learner?
Ans: Colored visual diagrams that categorize foods according to fat and
sodium content
A patient with chest pain is having an emergency cardiac
catheterization. Which teaching approach does the nurse use in
this situation?
Ans: Telling approach
An older adult is being started on a new antihypertensive
medication. In teaching the patient about the medication, the
nurse:
Ans: Allows the patient time to express himself or herself and ask
questions.
A patient needs to learn how to administer a subcutaneous
injection. Which of the following reflects that the patient is ready
to learn?
Ans: Expressing the importance of learning the skill correctly
© 2025 All rights reserved
NUR 100 EXAM 2 Questions and Answers
A new nurse complains to her preceptor that she has no time for
therapeutic communication with her patients. Which of the
following is the best strategy to help the nurse find more time for
this communication?
Ans: Include communication while performing tasks such as changing
dressings and checking vital signs.
A nurse is talking with a young-adult patient about the purpose of
a new medication. The nurse says, "I want to be clear. Can you tell
me in your words the purpose of this medicine?" This exchange is
an example of which element of the transactional communication
process?
Ans: Obtaining feedback
A patient who is Spanish-speaking does not appear to understand
the nurse's information on wound care. Which action should the
nurse take?
Ans: Use a professional interpreter to provide wound care education in
Spanish
A nurse prepares to contact a patient's physician about a change
in the patient's condition. Using SBAR (Situation, Background,
Assessment, and Recommendation) communication, which of the
following is the correct order?
1."She is a 53-year-old female who was admitted 2 days ago with
pneumonia and was started on Levaquin at 5 pm yesterday. She
complains of a poor appetite."
2. "The patient reported feeling very nauseated after her dose of
Levaquin an hour ago."
3. "Would you like to make a change in antibiotics, or could we
give her a nutritional supplement before her medication?"
© 2025 All rights reserved
, 2 | Page
4. "The patient started complaining of nausea yesterday evening
and has vomited several times during the night."
Ans: B. 4, 1, 2, 3
A nurse is assigned to care for a patient for the first time and
states, "I don't know a lot about your culture and want to learn
how to better meet your health care needs." Which therapeutic
communication technique did the nurse use in this situation?
Ans: D. Humility
A new nurse is experiencing lateral violence at work. Which steps
could the nurse take to address this problem?
Ans: Talk with the preceptor or manager and ask for assistance in
handling this issue
A nurse has been gathering physical assessment data on a patient
and is now listening to the patient's concerns. The nurse sets a
goal of care that incorporates the patient's desire to make
treatment decisions. This is an example of the nurse engaged in
which phase of the nurse-patient relationship?
Ans: Working phase
A patient is evaluated in the emergency department after causing
an automobile accident while being under the influence of alcohol.
While assessing the patient, which statement would be the most
therapeutic?
Ans: Tell me what happened before, during, and after the automobile
accident tonight."
A nursing student is reviewing a process recording with the
instructor. The student engaged the patient in a discussion about
availability of family members to provide support at home once
the patient is discharged. The student reviews with the instructor
whether the comments used encouraged openness and allowed the
patient to "tell his story." This is an example of which step of the
nursing process?
© 2025 All rights reserved
, 3 | Page
Ans: Evaluation
When working with an older adult who is hearing-impaired, the
use of which techniques would improve communication? (Select all
that apply.)
Ans: Check for needed adaptive equipment.
Give the patient time to respond to questions
Keep communication short and to the point.
Nurses must communicate effectively with the health care team
for which of the following reasons? (Select all that apply.)
Ans: Reduce the risk of errors to the patient
Provide optimum level of patient care
Improve patient outcomes
Motivational interviewing (MI) is a technique that applies
understanding a patient's values and goals in helping the patient
make behavior changes. What are other benefits of using MI
techniques? (Select all that apply.)
Ans: Gaining an understanding of patient's motivations
Recognizing patient's strengths and supporting their efforts
Identifying differences in patient's health goals and current behaviors
Which strategies should a nurse use to facilitate a safe transition
of care during a patient's transfer from the hospital to a skilled
nursing facility? (Select all that apply.)
Ans: Collaboration between staff members from sending and receiving
departments
Using a standardized transfer policy and transfer tool
The nurse uses silence as a therapeutic communication technique.
What is the purpose of the nurse's silence? (Select all that apply.)
© 2025 All rights reserved
, 4 | Page
Ans: Prompt the patient to talk when he or she is ready
Allow the patient time to think and gain insight
A patient needs to learn to use a walker. Which domain is
required for learning this skill?
Ans: Psychomotor domain
A patient newly diagnosed with cervical cancer is going home. The
patient is avoiding discussion of her illness and postoperative
orders. What is the nurse's best plan in teaching this patient?
Ans: Provide only the information that the patient needs to go home
When planning for instruction on cardiac diets to a patient with
heart failure, which of the following instructional methods would
be the most appropriate for someone identified as a visual/spatial
learner?
Ans: Colored visual diagrams that categorize foods according to fat and
sodium content
A patient with chest pain is having an emergency cardiac
catheterization. Which teaching approach does the nurse use in
this situation?
Ans: Telling approach
An older adult is being started on a new antihypertensive
medication. In teaching the patient about the medication, the
nurse:
Ans: Allows the patient time to express himself or herself and ask
questions.
A patient needs to learn how to administer a subcutaneous
injection. Which of the following reflects that the patient is ready
to learn?
Ans: Expressing the importance of learning the skill correctly
© 2025 All rights reserved
