Major Fields Business Test Questions and
Answers
Classical, Behavioral, Quantitative
Ans: Three Schools of Management
A. Scientific Management-focused on making tasks more efficient.
Frederick Taylor is the father of Scientific Management. Other
notable people involved with Scientific Management are the
Gilbreaths and Gantt.
B. Organization Theory- Focused on the management of the
organization, not the task. Henri Fayol developed 14 principles of
management such as Unity of Command- report only to one
manager.
Ans: Classical Management
A. Human Relations- started by the Hawthorne studies which
made researchers realize the importance of people at work.
B. Organizational Behavior- interdisciplinary field looking at role of
human behavior at work. Topics include leadership, motivation,
groups, etc. It is more comprehensive than Human Relations.
Ans: Behavioral
looks at quantitative approaches to making managerial decisions.
Ans: Quantitative (Management Science)
planning, organizing, leading, controlling
Ans: Four Functions of Management
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Functional departmentalization, Project departmentalization,
Geographic departmentalization, Matrix Structure.
Ans: Organizational Structure
forming, storming, norming, performing, adjournment.
Ans: Stages of group development
standards of expected behavior
Ans: Group norms
the degree to which the members are attracted to the group and
want to remain part of the group.
Ans: Group cohesiveness
when highly cohesive groups fail to critically evaluate alternatives
Ans: Groupthink
leaders have traits that make them leaders
Ans: Trait Theories
looked at leaders behaviors such as being task-oriented or people-
oriented
Ans: Behavioral Theories
stated that appropriate leader behavior was based on the situation
Ans: Situational or Contingency theories
three situational variables: leader-member relations, task
structure, and leader position power
Ans: Fiedler's Theory
situational variables: employee variables (personality such as
locus of control, perceived ability level) and situational variables (
such as task structure, group dynamics, etc.).
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