Operations Management Creating Value
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|Along the Supply Chain, 11th Edition
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(Russell)Verified Chapters 1 - 17, Complete
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Operations |Management |Creating |Value |Along |the |Supply |Chain
,TABLE OF CONTENTS
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1 |Introduction |to |Operations |and |Supply |Chain |Management |
2 |Quality |Management |
3 |Statistical |Process |Control |
S3 |Operational |Decision-Making |Tools: |Acceptance |Sampling
4 |Product |Design |
5 |Service |Design |
6 |Processes |and |Technology |
7 |Capacity |and |Facilities |Design
S7 |Operational |Decision-Making |Tools: |Facility |Location |Models |
8 |Human |Resources |
S8 |Operational |Decision-Making |Tools: |Work |Measurement |
9 |Project |Management
10 |Supply |Chain |Management |Strategy |and |Design |
11 |Global |Supply |Chain |Procurement |and |Distribution |
S11 |Operational |Decision-Making |Tools: |Transportation |and |Transshipment |Models |
12 |Forecasting |
13 |Inventory |Management |
S13 |Operational |Decision-Making |Tools: |Simulation |
14 |Sales |and |Operations |Planning |
S14 |Operational |Decision-Making |Tools: |Linear |Programming |
15 |Resource |Planning |Systems |
16 |Lean |Production |Systems |
17 |Scheduling |
Operations |Management |Creating |Value |Along |the |Supply |Chain
, Operations Management Creating Value Along the Supply Chain 11th Edition
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Roberta S. Russell, Bernard W. Taylor
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Concept Check Questions for Learning Objectives
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Chapter |1 |– |Introduction |to |Operations |and |Supply |Chain |Management
The |Operations |Function
1. The |operations |function |interacts |with
a. Marketing
b. Suppliers
c. Human |resources
d. Finance
e. All |of |the |above
Difficulty: |Easy
|Answer: |d
2. Operations |is |often |described |as
a. the |creative |core |of |an |organization
b. a |transformation |process
c. the |source |of |firm |profitability
d. all |of |the |above
Difficulty: |Easy
|Answer: |b
The |Evolution |of |Operations |and |Supply |Chain |Management
1. | helped |to |enable |the |Industrial |Revolution.
a. Linear |programming
b. Quality |circles
c. Interchangeable |parts
d. The |Internet
Difficulty: |Easy
|Answer: |c
2. The |Principles |of |Scientific |Management |were |proposed |by
a. Adam |Smith
b. Henry |Ford
c. Frederick |Taylor
Operations |Management |Creating |Value |Along |the |Supply |Chain
, d. Elton |Mayo
Difficulty: |Easy
|Answer: |c
3. Supply |chain |management |emerged |as
a. companies |started |to |outsource |production
b. the |number |of |suppliers |for |each |company |grew
c. globalization |expanded |the |reach |of |suppliers |and |customers
d. all |of |the |above
Difficulty: |Easy
|Answer: |d
4. The |quality |revolution |was |brought |to |us |by
a. Germany
b. Japan
c. China
d. Mexico
Difficulty: |Easy
|Answer: |b
Globalization
1. Globalization |has |grown |rapidly |due |to
a. World |trade |agreements
b. The |Internet
c. Outsourcing
d. All |of |the |above
Difficulty: |Easy
|Answer: |d
2. Which |of |the |following |countries |has |the |highest |hourly |wage |rate?
a. Norway
b. U.S.
c. Germany
d. South |Korea
Difficulty: |Moderate
|Answer: |a
3. Companies |go |global |to
a. take |advantage |of |favorable |costs
Operations |Management |Creating |Value |Along |the |Supply |Chain