TCI TRAINING CORNELL EXAM
QUESTIONS WITH 100% CORRECT
ANSWERS | LATEST VERSION 2025/2026.
Crisis occurs when - ANS A young person's inability to cope results in a change in behavior
The Goals of a crisis intervention are to
SUPPORT : environmentally and emotionally to reduce stress and risk
TEACH: children better ways to cope with stress - ANS SUPPORT : environmentally and
emotionally to reduce stress and risk
TEACH: children better ways to cope with stress
Skills Building Pyramid - ANS LSI
Crisis CoRegulation
Emotional First Aid
Behavior Support Techniques
Active Listening Crisis Communication
Self Awareness - Four Questions
1 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
, Stress model of crisis - ANS Pre-crisis State (Baseline)
Triggering Event - Agitation
Escalation Phase - Aggression
Outburst CRISIS - Violence
Recovery
FOUR questions to ask ourselves in a crisis situation - ANS What am I feeling now?
What does this young person feel
need
want
How is the environment affecting the young person?
How do I respond?
How do I best respond? - ANS Provide environmental support by managing the environment
to neutralize potential triggers
Provide emotional support by engaging the young person
Exercise self-control over your own feelings
What am I feeling now? - ANS Anger can undermine objectivity
Anger is an emotional and physical response
Cognitive abilities are reduced
Pain based behavior includes - ANS Impulsive outbursts
Aggression
Running away
Self Injury
Defiance
2 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
QUESTIONS WITH 100% CORRECT
ANSWERS | LATEST VERSION 2025/2026.
Crisis occurs when - ANS A young person's inability to cope results in a change in behavior
The Goals of a crisis intervention are to
SUPPORT : environmentally and emotionally to reduce stress and risk
TEACH: children better ways to cope with stress - ANS SUPPORT : environmentally and
emotionally to reduce stress and risk
TEACH: children better ways to cope with stress
Skills Building Pyramid - ANS LSI
Crisis CoRegulation
Emotional First Aid
Behavior Support Techniques
Active Listening Crisis Communication
Self Awareness - Four Questions
1 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
, Stress model of crisis - ANS Pre-crisis State (Baseline)
Triggering Event - Agitation
Escalation Phase - Aggression
Outburst CRISIS - Violence
Recovery
FOUR questions to ask ourselves in a crisis situation - ANS What am I feeling now?
What does this young person feel
need
want
How is the environment affecting the young person?
How do I respond?
How do I best respond? - ANS Provide environmental support by managing the environment
to neutralize potential triggers
Provide emotional support by engaging the young person
Exercise self-control over your own feelings
What am I feeling now? - ANS Anger can undermine objectivity
Anger is an emotional and physical response
Cognitive abilities are reduced
Pain based behavior includes - ANS Impulsive outbursts
Aggression
Running away
Self Injury
Defiance
2 | Page @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
