2025/2026.
A nurse is caring for a client who states "I have to check with my wife and see if she
thinks I am ready to go home" The nurse replies, "How do you feel about going home
today?" Which clarifying technique is the nurse using to enhance communication with
the client?
A. pacing
B. reflecting
C. paraphrasing
D. restating correct answers B
which of the following actions should the nurse take when using the communication
technique of active listening (select all that apply)
A. open posture
B. write down what client says to avoid forgetting details
C. establish and maintain eye contact
D. nod in agreement with the client throughout conversation
E. respond positively when giving feedback correct answers A
C
E
a nurse if caring for a client who is concerned about his impending discharge to home
with a new colostomy because he is an avid swimmer. which of the following statements
should the nurse use (select all that apply)
A. you will do great. you just have to get used to it.
B. what are you worried about going home
C. your daily routines will be different when you go home
D. tell me about your support system youll have after you leave the hospital
E. let me tell you about a friend of mine with a colostomy who also enjoys swimming
correct answers C
D
E
which of the following strategies should a nurse use to establish a helping relationship
with a client
A. make sure the communication is equally reciprocal between the nurse and client
B. encourage client to communicate his thoughts and feelings
C. give nurse-client communication no time limits
, D. allow communication to occur spontaneously throughout nurse-client relationship
correct answers B
a nurse is caring for a school-age child who is sitting in a chair. to facilitate effective
communication, which of the following actions should the nurse take
A. touch childs arm
B. sit at eye level
C. stand facing child
D. stand with relaxed posture correct answers B
A charge nurse is conducting a class on therapeutic communication to a group of newly
licensed nurses. Which of the following responses by the newly licensed nurse requires
additional teaching regarding nonverbal communication?
A. Personal space
B. Posture
C. Eye contact
D. Intonation correct answers D
A nurse is communicating with a client on the acute mental health facility. The client
states, "I can't sleep. I stay up all night." The nurse responds, "You are having difficulty
sleeping?" Which of the following therapeutic communication techniques is the nurse
demonstrating?
A. Offering general leads
B. Summarizing
C. Focusing
D. Restating correct answers D
A nurse is communicating with a newly admitted client. Which of the following is a
barrier to therapeutic communication?
A. Offering advice
B. Reflecting meaning
C. Listening attentively
D. Giving information correct answers A
A nurse is conducting therapy with several clients and their families. Effective
communication with clients and families is based on:
A. discussing in-depth topics with which the client feels comfortable.
B. using silence to avoid unpleasant or difficult topics.
C. attending to verbal and nonverbal behaviors.
D. requiring the client and family to ask for feedback. correct answers C