MIE 330 Exam 3 Ch. 9-11 Questions and Answers Already Passed Latest Update

MIE 330 Exam 3 Ch. 9-11 Questions and Answers Already Passed Latest Update high performance work system - Answers an organization in which technology, organizational structure, people, and processes work together seamlessly to give an organization an advantage in the competitive environment Organizational Structure - Answers the way an organizations people are grouped into useful divisions, departments, and reporting relationships Task Design - Answers how the details of the organization's necessary activities will be grouped Learning Organization - Answers an organization that supports lifelong learning by enabling all employees to acquire and share knowledge Continuous Organization - Answers each employee and each group's ongoing efforts to gather information and apply the information to their decisions in a learning organization Employee Engagement - Answers the degree to which employees are fully involved in their work and the strength of their job and company commitment Brand Alignment - Answers The process of ensuring that HR policies, practices, and programs support or are congruent with an organization's overall culture (or brand), products, and services. Transaction Processing - Answers computations and calculations involved in reviewing and documenting HRM decisions and practices Decision Support Systems - Answers computer software systems designed to help managers solve problems by showing how results vary when the manager alters assumptions or data Expert Systems - Answers computer systems that support decision making by incorporating the decision rules used by people who are considered to have expertise in a certain area HR Dashboard - Answers a display of a series of HR measures, showing human resource goals and objectives and progress toward meeting them Cloud Computing - Answers the practice of using a network of remote servers hosted on the Internet to store, manage, and process data, rather than a local server or a personal computer. HRM Audit - Answers a formal review of the outcomes of HRM functions, based on identifying key HRM functions and measures of business performance HR Analytics - Answers Type of assessment of HRM effectiveness that involves determining the impact of, or the financial cost and benefits of, a program or practice. Performance Management - Answers the process through which managers ensure that employees' activities and outputs contribute to the organization's goals Strategic Purpose - Answers effective performance management helps the organization achieve its business objectives Administrative Purpose - Answers refers to the ways in which organizations use the system to provide information for day-to-day decisions about salary, benefits, and recognition programs Developmental Purpose - Answers serves as a basis for developing employees' knowledge and skills Simple Ranking - Answers method of performance measurement that requires managers to rank employees in their group from the highest performer to the poorest performer Forced Distribution method - Answers A performance appraisal method in which a predetermined percentage of employees are placed into a number of performance categories. Paired Comparison Method - Answers performance measurement that compares each employee with each other employee to establish rankings Graphic Rating Scale - Answers performance measurement that lists traits and provides a rating scale for each trait, the employer uses the scale to indicate the extent to which an employee displays each trait Mixed Standard Scales - Answers method of performance measurement that uses several statements describing each trait to produce a final score for that trait Critical Incident Method - Answers performance measure based on managers' records of specific examples of the employee acting in ways that are effective or indifferent. Behaviorally Anchored Rating Scale (BARS) - Answers method of performance measurement that rates behavior in terms of a scale showing specific statements of behavior that describe different levels of performance. 1-7 Outcomes of High Performance Work Systems - Answers higher productivity and efficiency that contribute to higher profits high product quality great customer satisfaction low employee turnover Conditions and Characteristics that Contribute to High Performance - Answers 1. Teams Perform work 2. Employees participate in selection 3. employees receive formal performance feedback and are involved in performance improvement process 4. Ongoing training is emphasized and rewarded 5. Employees' rewards and compensation relate to company's financial performance 6. Equipment, work processes, and technology encourage maximum flexibility and interaction among employees 7. Employees participate in planning changes in equipment, layout, and work methods 8. Work design allows employees to use a variety of skills 9. Employees understand how their jobs contribute to finished products or services 10. Ethical behavior is encouraged Behavioral Observation Scale (BOS) - Answers a variation of a BARS which uses all behaviors necessary for effective performance to rate performance at a task. A manager is assessing ho