NURSING LEADERSHIP AND MANAGEMENT 3RD EDITION PATRICIA KELLY TEST BANK

TEST BANK Kelly Vana's Nursing Leadership andManagement
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b 4th Edition by Vana & Tazbir
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Chapter 1 to 31b b b




TESTBANK b

,Table of Contents:
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Unit I: NURSING LEADERSHIP AND MANAGEMENT.
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Chapter 1. Nursing Leadership and Management.
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bChapter 2. The Healthcare Environment. b b b b




Chapter 3. Organizational Behavior and Magnet Hospitals.
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bChapter 4. Basic Clinical Healthcare Economics.
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Chapter 5. Evidence-Based Health Care. Chapter
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b6. Nursing and Healthcare Informatics.
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Chapter 7. Population Based Healthcare Practice.
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Unit II: LEADERSHIP AND MANAGEMENT OF THE INTERDISCIPLINARY TEAM.
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Chapter 8. Personal and Interdisciplinary Communication.
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bChapter 9. Politics and Consumer Partnerships.
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Chapter 10. Strategic Planning and organizing Patient Care.
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bChapter 11. Effective Team Building. b b b b




Chapter 12. Power. b b




Chapter 13. Change, Innovation, and Conflict Management.
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Unit III: LEADERSHIP AND MANAGEMENT OF PATIENT- CENTERED CARE.
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Chapter 14. Budget Concepts for Patient Care.
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bChapter 15. Effective Staffing. b b b




Chapter 16. Delegation of Patient Care.
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Chapter 17. Organization of Patient Care Management.
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Chapter 18. Time Management and Setting Patient Care Priorities. Chapter
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b19. Patient and Health Care Education.
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Unit IV: QUALITY IMPROVEMENT OF PATIENT OUTCOMES.
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Chapter 20. Managing Outcomes Using an Organizational Quality Improvement Model. Chapter
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b21. Evidence Based Strategies to Improve Patient Care Outcomes.
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Chapter 22. Decision Making and Critical Thinking.
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bChapter 23. Legal Aspects of Health Care. b b b b b b




Chapter 24. Ethical Aspects of Health Care.
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Chapter 25. Culture, Generational Differences, and Spirituality.
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Unit V: LEADERSHIP AND MANAGEMENT OF SELF AND THE FUTURE.
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Chapter 26. Collective Bargaining. b b b




bChapter 27. Career Planning. b b b




Chapter 28. Nursing Job Opportunities.
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bChapter 29. Your First Job. b b b b




Chapter 30. Healthy Living: Balancing Personal and Professional Needs.
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bChapter 31. NCLEX Preparation and Professionalism
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.

,Chapter 1: Nursing Leadership and Management
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b MULTIPLE CHOICE b




1. According to Henri Fayol, the functions of planning, organizing, coordinating, and controlling are
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considered which aspect of management?
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a. Roles
b. Process
c. Functions
d. Taxonomy

ANS: B, The management process includes planning, organizing, coordinating, and controlling. Management roles include
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information processing, interpersonal relationships, and decision making. Management functions include planning, organizing, staffing,
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directing, coordinating, reporting, and budgeting. A taxonomy is a system that orders principles into a grouping or classification.
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2. Which of the following is considered a decisional managerial role?
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a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur

ANS: D, The decisional managerial roles include entrepreneur, disturbance handler, allocator of resources, and negotiator. The
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information processing managerial roles include monitor, disseminator, and spokesperson. The interpersonal managerial roles
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include figurehead, leader, and liaison.
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3. A nurse manager meets regularly with other nurse managers, participates on the organizations
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committees, and attends meetings sponsored by professional organizations in order to manage
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relationships. These activities are considered which function of a manager?
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a. Informing
b. Problem solving b




c. Monitoring
d. Networking

ANS: D, The role functions to manage relationships are networking, supporting, developing and mentoring, managing conflict
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and team building, motivating and inspiring, recognizing, and rewarding. The role functions to manage the work are planning and
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organizing, problem solving, clarifying roles and objectives, informing, monitoring, consulting, and delegating.
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4. A nurse was recently promoted to a middle-level manager position. The nurses title would most likely
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be which of the following?
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a. First-line manager b




b. Director
c. Vice president of patient care services
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d. Chief nurse executive b b




ANS: B, A middle-level manager is called a director. A low managerial- level job is called the first-line manager. A nurse in an executive
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level role is called a chief nurse executive or vice president of patient care services.
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5. A nurse manager who uses Frederick Taylors scientific management approach, would most likely focus
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on which of the following?
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, a. General principles b




b. Positional authority b




c. Labor productivity b




d. Impersonal relations b




ANS: C, The area of focus for scientific management is labor productivity. In bureaucratic theory, efficiency is achieved through
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impersonal relations within a formal structure and is based on positional authority. Administrative principle theory consists of
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principles of management that are relevant to any organization.
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6. According to Vrooms Theory of Motivation, force: b b b b b b




a. is the perceived possibility that the goal will be achieved.
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b. describes the amount of effort one will exert to reach ones goal. b b b b b b b b b b b




c. describes people who have free will but choose to comply with orders they are given.b b b b b b b b b b b b b b




d. is a naturally forming social group that can become a contributor to an organization.
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ANS: B, According to Vrooms Theory of Motivation, Force describes the amount of effort one will exert to reach ones goal. Valence
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speaks to the level of attractiveness or unattractiveness of the goal. Expectancy is the perceived possibility that the goal will be
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achieved. Vrooms Theory of Motivation can be demonstrated in the form of an equation: Force = Valence Expectancy (Vroom,
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1964). The theory proposes that this equation can help to predict the motivation, or force, of an individual as described by Vroom.
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7. According to R. N. Lussier, motivation: b b b b b




a. is unconsciously demonstrated by people.
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b. occurs externally to influence behavior. b b b b




c. is determined by others choices.
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d. occurs internally to influence behavior. b b b b




ANS: D, Motivation is a process that occurs internally to influence and direct our behavior in order to satisfy needs. Motivation is
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not explicitly demonstrated by people, but rather it is interpreted from their behavior. Motivation is whatever influences our choices
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and creates direction, intensity, and persistence in our behavior.
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8. According to R. N. Lussier, there are content motivation theories and process motivation theories.
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Which of the following is considered a process motivation theory?
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a. Equity theory b




b. Hierarchy of needs theory b b b




c. Existence-relatedness-growth theory b




d. Hygiene maintenance and motivation factors b b b b




ANS: A, The process motivation theories are equity theory and expectancy theory. The content motivation theories include Maslows
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hierarchy of needs theory, Aldefers existence- relatedness-growth (ERG) theory, and Herzbergs hygiene maintenance factors and
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motivation factors.
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9. The theory that includes maintenance and motivation factors is:
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a. Maslows hierarchy of needs. b b b




b. Herzbergs two-factor theory. b b




c. McGregors theory X and theory Y. b b b b b




d. Ouchis theory Z. b b